Business relationship managers play a vital organizational role, serving as a liaison between customers and upper management, executives and stakeholders. Professionals who fill this role handle customer-facing processes and initiatives and help inform future business strategies. Learning the skills to be a business relationship manager can help you adopt a customer-centric approach that may result in higher rates of customer retention and satisfaction. THIS IS NOT SALES!

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Building and maintaining positive relationships with customers

Identifying opportunities for business growth

Resolving customer complaints

Developing strategies and business plans to strengthen client relationships

Addressing issues and concerns

Performing corrective measures when necessary

Handling budgeting, tracking purchases and sharing information about business value among different teams

70 percent travel required

Sit in Switzerland required

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.