IS Support Tech - Onsite - Day Shift - San Diego

This is a Full-Time position (80 hours per pay period), with an 8-hour DAY shift schedule that includes weekends and holidays. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.

At Scripps Health, you will experience the pride, support, and respect that has been repeatedly recognized as one of the nation's Top 100 Places to Work.

You will thrive in an environment where team members are engaged and committed to providing excellent care and making a difference in the lives of their patients and their teammates So, if you're open to change, go ahead and unlock your potential.

Why join Scripps Health?

AWARD-WINNING WORKPLACE:

• Made Becker's 150 Top Places to Work for 2024
• Recognized by Newsweek as one of America's Greatest Workplaces for Diversity in 2024
• #5 in Fortune Best Workplaces in Healthcare 2023
• #78 in PEOPLE Companies that Care 2023
• #95 in Fortune 100 Best Companies to Work for 2023
• Nearly a quarter of our employees have been with Scripps Health for over 10 years

As an IS Support Tech, you will;

• Follow established process and procedures to deliver, configure, monitor, test, maintain and troubleshoot end-point devices, applications or networks.
• Perform accurate documentation.
• Read and interpret technical documentation to complete moves, changes, and break/fix for hardware or software components.
• Participate on cross functional, integrated teams to troubleshoot moderately complex issues.
• Act as a liaison between customers and vendors to ensure requests, issues and problems are resolved in a timely manner.
• Function under direct supervision and may be required to be on call.

Qualifications
Required:

• Excellent critical and analytical thinking and excellent customer service skills.
• Exhibit excellent written and verbal communication skills.
• Advanced troubleshooting skills.
• Excellent organizational skills.
• Excellent understanding of the operations and functions of end-point devices, including (but not limited to) PCs, software, network switches, printers, patch panels, phones or faxes.
• Good understanding of cable plant infrastructure.

Preferred:

• Two years' experience in IT,
• Experience with Cisco switches and Avaya phone systems.
• Android & IOS experience.
• A+, Network+, CCENT, CNTS, ACIS certification preferred,
• Bachelor's degree.