ISG Management - Change Management Lead Financial Crimes - VP

Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries. As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethics. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

Department Profile

The ISG Financial Crimes Risk ("FCR") Team is embedded within the Firm's business line. It is responsible for identifying, assessing, and escalating potential money laundering and reputational risk issues associated with higher risk client types. The FCRCO Team is considered the first line of defense and supports the onboarding and enhanced due diligence processes for Morgan Stanley.

Position Overview

We are seeking a dynamic Change Management professional to lead transformation initiatives within our Financial Crimes division, ensuring successful integration of new processes, systems, and controls. The ideal candidate will have experience working in regulated environments and be adept at bridging the gap between business requirements and technology implementation. This role requires close collaboration with stakeholders across business units, operations, technology teams, and senior leadership to ensure the successful deployment of solutions that mitigate financial crimes risks, such as Anti-Money Laundering (AML) and Know Your Customer (KYC).

Primary Responsibilities

Change Strategy & Planning:

• Develop and execute change management strategies, focusing on translating business needs into actionable technology implementations that improve compliance and operational efficiency.

• Partner with technology teams to ensure system changes align with regulatory requirements and risk management goals.

• Conduct impact assessments, identifying risks, and develop mitigation strategies to ensure seamless transitions.

Stakeholder Engagement & Communication:

• Collaborate with cross-functional teams, including technology, operations, and Global Financial Crimes (GFC), to ensure that changes are aligned with business objectives and technical feasibility.

• Design and lead communication plans to inform stakeholders of changes, benefits, and timelines, ensuring clarity across both technical and non-technical teams.

• Facilitate workshops and sessions with stakeholders to gather requirements and provide updates on change initiatives.

Technology & Systems Translation:

• Work closely with technology teams to translate business requirements into functional specifications for system changes, ensuring that new solutions support compliance with financial crimes regulations (AML/KYC).

• Act as a liaison between the business and IT, ensuring technical solutions meet the needs of stakeholders and comply with regulatory frameworks.

• Oversee testing and implementation phases, ensuring that system changes are delivered on time, within scope, and aligned with risk controls.

Training & Enablement:

• Partner with internal training and technology teams to develop materials and programs that support users in adopting new systems and processes.

• Ensure training initiatives include technical aspects and are aligned with risk management and compliance goals.

Project Management:

• Lead and manage end-to-end change initiatives, ensuring timely delivery of projects, especially those with a technology focus.

• Monitor and report on progress, addressing potential roadblocks related to system integration, resource allocation, or stakeholder engagement.

Risk & Controls:

• Collaborate with risk management and technology teams to ensure all system and process changes comply with financial crime regulations (AML, KYC, sanctions, etc.).

• Conduct post-implementation reviews to assess the effectiveness of technology-driven changes and identify areas for improvement.

Qualifications:

Required Qualifications:

• Bachelor's degree in Business, Finance, Information Systems, or a related field; MBA advanced degree preferred.

• 7+ years of experience in change management, preferably within financial services, with significant experience in technology-driven initiatives.

• Familiarity with financial crime compliance (AML, KYC) and regulatory requirements.

• Proven experience translating business requirements into system changes, partnering with IT teams to ensure successful implementations.

• Excellent communication and stakeholder management skills, with the ability to work across both technical and non-technical teams.

Preferred Skills:

• Certification in Change Management (e.g., PROSCI, ADKAR).

• Knowledge of financial services technology platforms, including GRC (Governance, Risk, and Compliance) tools.

• Experience with project management methodologies (e.g., Agile, Waterfall).

• Technical aptitude, with experience working in system implementation, configuration, or optimization.

• Lean /Six Sigma or process improvement certifications.

Key Competences:

• Strong leadership and influence skills.

• Ability to collaborate with technology teams and understand complex system architecture.

• Analytical thinking and problem-solving skills.

• Strategic thinker with a focus on execution and results.

Expected base pay rates for the role will be between $140,000 and $250,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.



It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.



Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).