IT Analyst Job Details | Timken

What Timken makes possible begins with you.
Those who came before us helped land a man on the moon, create the world's infrastructure, and introduce renewable energy alternatives. Now you can join the Timken team to write your own unique story and help drive what's next.

A career at Timken means you can have an immediate impact doing Work That Matters to the world- improving the efficiency of today's industrial equipment and preparing for the future of motion on our planet and beyond. New employees can start contributing right away, and there are many opportunities to advance your career at your own pace. Join our global team of 19,000 people in 45 countries, and start helping our customers push the limits of what's possible in their world of motion.

The IT Technician is critically responsible for providing hands-on, on-site IT support to ensure seamless operations and strict adherence to system compliance at our manufacturing site. This role serves as the front line for IT troubleshooting, user support, and systems maintenance, enabling efficient and uninterrupted manufacturing operations.

Key Responsibilities:

• End-User Support Champion: Quickly resolve IT issues to boost productivity and minimize downtime.
• System Specialist: Troubleshoot hardware, software, and network problems across various technologies, including Manufacturing Execution Systems (MES) and Industrial Control Systems (ICS).
• Operational Support: Maintain and support site-level applications, equipment, and IoT devices crucial to the manufacturing process.
• Network Administrator: Ensure secure, reliable network communications between the plant and corporate office, including management of firewalls and VPNs.
• Project Leader: Manage IT projects with a focus on scope, timing, and cost, while collaborating with cross-functional teams.
• Compliance Keeper: Ensure adherence to company policies, industry standards, and cybersecurity best practices in an industrial environment.
• Technology Trainer: Conduct training sessions for staff on new software, hardware, and IT security practices.

What We're Looking For:

• Project Management: Proven skills in managing IT operations and support in a manufacturing setting.
• Troubleshooting Skills: Ability to solve complex technical problems effectively under pressure.
• Customer Focus: Strong dedication to providing excellent user support with a positive attitude.
• Tech Savvy: Knowledge of manufacturing systems, applications, and Industry 4.0 technologies.
• Adaptability: Comfort with changing environments and a passion for continuous improvement.
• Communication: Excellent verbal and written communication skills to interact with all levels of the organization.
• Self-Starter: Ability to work independently and take initiative in a fast-paced environment.

Qualifications:

• Education: Associate Degree in IT, Computer Science, or related field with 3-5 years of experience, or Bachelor's Degree with 0-3 years of experience in IT support.
• Certifications: ITIL, CompTIA A+, Network+, or relevant manufacturing IT certifications are a plus.
• Experience: Familiarity with ERP systems, database management, and industrial control systems is highly desirable.
• Legal Status: Must be a US Citizen or Green Card Holder.

Benefits:

• Competitive salary commensurate with experience
• Comprehensive health, dental, and vision insurance
• 401(k) with company match
• Professional development opportunities
• Collaborative and innovative work environment

All qualified applicants shall be treated equally according to their individual qualifications, abilities, experiences and other employment standards. There will be no discrimination due to gender or gender identity, race, religion, color, national origin, ancestry, age, disability, sexual orientation, veteran/military status or any other basis protected by applicable law.

The Timken Company, a global technology leader in engineered bearings and industrial motion, designs a growing portfolio of next-generation products for diverse industries. For 125 years, Timken has used its specialized expertise to innovate and create customer-centric solutions that increase reliability and efficiency. The company posted $4.8 billion in sales in 2023 and employs more than 19,000 people globally, operating from 45 countries. Timken is one of the World's Most Innovative Companies, according to Fast Company, and has been recognized among America's Most Responsible Companies and America's Greatest Workplaces for Diversity by Newsweek, the World's Most Ethical Companies® by Ethisphere and America's Most Innovative Companies by Fortune.
Why Choose Timken?

• Over a century of knowledge and innovation
  
• A culture of top performance
  
• A global, diverse environment
  
• Products that contribute to a sustainable world
  
• A conviction to improve communities around us
  
• Competitive salary and benefits
  

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