Summary

We welcome and appreciate your interest in employment with the City of Corpus Christi. We are an equal opportunity employer; no information obtained during the recruitment or selection process is intended for any discriminatory purposes.

Pay

This position is a salary position at pay grade 216.

Attendance

Non-rotating 40-hour work week, Monday - Friday, 8:00 am - 5:00 pm; must be available to work additional hours as needed.

Who May Apply?

All persons legally authorized to work in the United States

Responsibilities

• Consults with business users, business process owners, and serves as liaison to IT department

• Resolves day-to-day technology needs of the department with a focus on the analysis of processes by dissecting problems and suggesting solutions

• Develops process performance measures and assists in planning the transition to a new process

• Follows security policies and best practices

• Reviews business processes, analyzes existing procedures, researches solutions, and makes recommendations for improvements

• Aids and works with team members to develop purchasing specification, requirements, and proposals

• Works closely with business process owners and vendors to implement new processes

• Develops purchasing specifications, requirements, proposals, up to and including City Council and/or City board agenda items

• Mentors team members in troubleshooting and maintaining business processes

• Supports complex project management activities

• Leads meetings and interacts with business process owners to advocate solutions for business problems, where appropriate, and to communicate how IT systems can meet business needs

• Facilitates discussions between departmental representatives to reach best practice and cost effective solutions

• Prepares training content and conducts training classes to departmental subject matter experts, following the train the trainer approach

• Writes technical and end-user software documentation, testing guides, user guides, and job aids using best practices

• Writes vendor specifications for the application based on business needs

• Leads and performs business upgrade activities, including but not limited to business analysis, documentation, and testing and resolving issues

• Ensures a qualify product is delivered to the business

• May be asked to perform other duties as assigned

Qualifications

• Requires an Associate's degree

• Minimum of four (4) years of experience

• A combination of education and pertinent experience may be considered

• Must be able to pass a Criminal Justice Information Services (CJIS) background check

• A Project Management Professional (PMP) certification highly preferred

• SQL Server Reporting Services experience highly preferred

• Data Analytics and Business Intelligence Application experience preferred

• ERP, Asset Management systems, process documentation, process flows, and document management experience preferred

• A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire

Other Information:

Benefits

The City offers an excellent benefit package that includes:

• Texas Municipal Retirement System - TMRS is a required retirement plan for all full-time employees. Each employee automatically contributes 7% of their total compensation. The City will match employee contributions 2 to 1 during retirement.

• Medical/dental/vision/life coverage for employees and their eligible dependents.

• Vacation - 88+ hours per year

• Personal leave - 40 hours per year

• Sick leave - 96 hours per year

• Voluntary 457b deferred compensation plan

• Ten (10) Holidays

• Flexible Spending Account

• City Employee Health & Wellness Clinic & City Employee Fitness Center

• Learning & Development Academy

• Tuition Reimbursement Programs

• Employee Recognition Programs

Basis of Rating

Application review and the City may also conduct additional skill assessment tests, in addition to the panel interview.

Closing Statement

• Selected applicants must be able to pass a background investigation and a pre-employment drug test.

• Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.

• In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.