LIVING OUR VALUES

All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all our associates, shareholders, and the communities in which we live.

SUMMARY

The IT Business Analyst II under the direction of the IT Manager is a h ands-on role that supports and provides solutions that contribute to the achievement of our organizational goals. This position requires highly effective written and verbal communication skills, the ability to create results in conjunction with the IT Product Owner, the ability to quickly comprehend new information, and apply business insights to business projects. This position will be responsible for reviewing, analyzing, and evaluating GST business systems and needs. This person will rely on their own experience and judgment to plan and accomplish assigned tasks. A certain degree of creativity and latitude is required as well as the ability to work independently. This position is also required to perform some small project management duties, demonstrate an ability follow guidance and standards, and meet commitments.

ESSENTIAL FUNCTIONS

• Acts as liaison between the application team and the user community, responsible for facilitating communications, coordinating system enhancements, and providing production support.
• Works with stakeholders to understand business requirements.
• Supports GST application development teams and processes on application development projects.
• Writes detailed user stories and associated acceptance criteria.
• Collaborates with QA and IT Product Owners to create and execute test cases to ensure a quality deliverable.
• Responsible for working across multiple functional teams.
• Delivers business value using creative and effective approaches.
• Works under minimal supervision.
• Stay abreast of technological trends by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations .
• Responsibly receive, transmit, and handle consumer and customer data per applicable policies and procedures.
• Review and follow data privacy practices, policies, and guidelines.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

Education and Experience requirements:

Bachelor's degree from accredited four-year college or university; plus 3+ year's related experience or the equivalent combination years/experience.

Technical Skills

• 3+ years implementing and supporting enterprise business applications.
• Experience with SQL or other relational database technologies.
• Familiarity with the Software Development Lifecycle.
• Familiarity with enterprise application integration and SOA Principles.
• Must have experience with XML, JSON, Schema.

Soft Skills

• Capable of leading enhancement design sessions for small cross-functional teams.
• Effectively communicates complex ideas in a clear and concise manner both verbally and in writing.
• Excellent ability to multi-task assigned duties or projects.
• Highly organized; able to organize and assimilate large quantities of complex information.
• Excellent interpersonal skills
• Dedication to quality and ability to follow guidance and standards.
• Ability to manage multiple tasks and prioritize work accordingly.
• Familiarity with Agile principles.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

CERTIFICATES, LICENSES, REGISTRATIONS*

Preferred CSM, CSPO

PHYSICAL REQUIREMENTS

The physical requirements described here are representative of those that must be met by an associate to successfully perform the essential functions of the job. While performing the duties of the job, the associate is required on a daily basis to analyze and interpret data, communicate, and remain in a stationary position for a significant amount of the work day; and frequently access, input, and retrieve information from the computer and other office productivity devices. The associate is regularly required to move about the office and around the corporate campus. The associate is occasionally required to travel to other sites, including out-of-state, where applicable, for business. The associate must frequently move up to 10 pounds and occasionally move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. While the job is generally performed in an office environment, the associate is occasionally exposed to wet and/or humid conditions, areas in which moving mechanical parts, fumes, toxic or caustic chemicals are present, and outside weather conditions. The noise level in the office environment is typically quiet, but the associate may be occasionally exposed to loud noise levels. Minimal travel is required for this position (up to 20% of the time and on a domestic basis).

TRAVEL ENVIRONMENT

Minimal travel is required for this position (up to 20% of the time and on a domestic basis).

The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.

TOTAL REWARDS

Our Total Rewards package is an integral part of how we recognize our associates' contributions as well as attract, retain and reward the most qualified employees. We are committed to providing a fair and competitive compensation structure that includes base pay and performance based rewards, where applicable. Compensation is based on various factors including, but not limited to, skill set, experience, qualifications and job-related requirements. Our benefits include medical, dental, and vision along with wellness programs, retirement plans, paid leave and much more! To learn more about these programs and many more, take a tour of our Benefits Page at https://www.friedkin.com/benefits .