Job Description:

IT Desktop Support Analyst needs 3 years' IT Desktop support experience

IT Desktop Support Analyst requires:

• OnSite 5 days a week.
• 3 years' work experience as an IT or Desktop Support Technician.
• Familiarity with networking systems and protocols.
• Knowledge of remote desktop support systems including TeamViewer.
• Possible OT required for this job (Afterhours and Weekends).
• Bachelor's degree in Information Technology or Computer Science.

IT Desktop Support Analyst duties:

• Provide exceptional customer service in person, via phone, and email as appropriate.
• Dedicated C-Suite support New York office.
• Resolve help desk issues including troubleshooting hardware and software issues.
• Perform user administration duties.

Company Description:
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job

https://www.globalchannelmanagement.com/