IT Desktop Technician Support

Description

Top 3 skills

1) Maintain, operate, test, inspect, perform preventative maintenance, and repair all types of Computers (GPU/CPU, motherboard, network cards, chipset), Peripheral (touch screens, Printers), Servers, and other networking equipment.

2) Compile and execute custom device drivers and/or modify existing drivers from source using hardware-specific APIs (application programming interfaces).

3) Experience with Linux-based operating systems (boot, scheduler, task manager, daemons, linking, networking and shell script configuration control)

As an R&D Computer Technician, you will be responsible for setup, debugging & troubleshooting of Computer equipment and software configurations of medical devices. You will assist the R&D software engineering processes for testing. You will manage the software development/engineering lab and Server room to maintain the software/hard configuration as per specifications. You will create software Images/media from the Cloud and Install them on the computers using Linux operating systems.

RESPONSIBILITIES (include but are not limited to):

Maintain, operate, test, inspect, perform preventative maintenance, and repair all types of Computers (GPU/CPU, motherboard, network cards, chipset), Peripheral (touch screens, Printers), Servers, and other networking equipment.

Compile and execute custom device drivers and/or modify existing drivers from source using hardware-specific APIs (application programming interfaces).

Provide technical support for the R&D engineering group including setup, debugging & troubleshooting new devices/servers and processes, tooling support.

Assist, prepare, develop, and implement documentation, including work instructions, standard operating procedures, technical reports, change requests, and formal test protocols and reports.

Generate purchase orders, coordinate orders and deliveries with vendors, Inventory management, shipping & receiving computer equipment, preparing commercial invoices, and liaising with internal Customs specialists.

Maintaining equipment records and daily work logs

REQUIRED SKILLS, ABILITIES, AND QUALIFICATIONS:

Associate degree or higher in some form of technical field is preferred.

3 to 5 years of technician experience in a Computer/Electronics

Understanding of configuration management systems and large-scale software development.

Experience with Linux-based operating systems (boot, scheduler, task manager, daemons, linking, networking and shell script configuration control)

Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure).

Proficiency in programming and scripting languages (e.g., Python, PowerShell, Bash).

Knowledge of Networking

Strong attention to detail.

Previous experience in an R&D and/or manufacturing environment preferred.

Strong communication skills, both written and verbal.

Ability to handle multiple, competing priorities in a continuously changing environment.