IT High School Intern (GSD #10116917)

$16.20 - $24.29 Hourly

$33,686 - $50,529 Annually

This position is a Pay Band 35

Posting Details

THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

Why does the job exist?

This intern position in the Information Technology office of the General Services Department serves as a vital opportunity for students to gain practical experience and insight into the workings of technology within the State of New Mexico. This role not only introduces individuals to the field of IT and its applications in government operations, but also fosters a sense of civic engagement and public service. Through hands-on experience, interns will learn about PC support, network management, software development, cybersecurity practices, and the importance of data integrity and security in government operations. Additionally, this position helps build a pipeline of future IT professionals with valuable skills, networking opportunities, and an understanding of how technology can be leveraged to support and enhance governmental functions and services.

How does it get done?

The key responsibilities of this internship in an Information Technology office with General Services Department would typically encompass a range of tasks designed to provide a broad overview of IT operations in the public sector, while also contributing to the intern's learning and professional development. These responsibilities might include:

1. Assisting with Basic IT Support Tasks such as: troubleshooting hardware and software issues, assisting staff with technical problems, and learning about the maintenance of IT equipment.
2. Participate in Software Development Projects: Under supervision, interns might contribute to coding, testing, or documentation of software projects, providing them with practical coding experience and an understanding of the software development lifecycle.
3. Involvement in Network Management: Gaining insights into the management of the state government's network infrastructure, including monitoring and supporting network performance.
4. Documentation and Reporting: Assist in the creation and management of technical documentation for IT processes and systems, as well as helping to prepare reports on IT project status, issues and resolutions.
5. Learning about Public Service and Government Operations: Gaining an understanding of how IT supports various government departments and services, and the role of technology in public administration.
6. Professional Development: Participating in learning opportunities to develop technical skills and soft skills such as communication, teamwork, and problem-solving.

This internship aims to provide a comprehensive learning experience, preparing students for future careers in IT and fostering an appreciation for public service and the importance of technology in government.

Who are the customers?

The internship is designed to assist IT staff, which, in turn, bolsters the efforts of the General Services Department staff in enhancing the delivery of public services.

Ideal Candidate

- Basic Understanding of IT Principles
- Ability to problem solve.
- Familiar with digital literacy.
- Good communication skills.
- Be adaptable and have a willingness to learn.
- Ability to work in a team environment.
- Pays close attention to detail.

Minimum Qualification

Current enrollment in High School curriculum or GED/HiSET education program OR High School Graduate or successful completion of GED or HiSET within the last two (2) years.

Employment Requirements

Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of continued employment.

Working Conditions

As a high school intern, this position will work part-time, 10-30 hours per week. Work is performed in an office setting, located in the Joseph M. Montoya building. Exposure to Visual/Video Display Terminal (VDT), extensive personal computer and phone usage with extended periods of sitting. Some standing, bending, and reaching may be required.

Supplemental Information

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Agency Contact Information: Alex Harding (505) 469-9830 or alex.harding1@gsd.nm.gov Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.