IT Product Development Manager

Summary

This position is located within the Office of the Chief Administrative Officer, IT Program Office.

This is a competitive career detail NTE one year. The detailee(s) will be selected for a minimum of 120 days which may be extended in 120 day increments up to, but no more than one year.

Telework authorized. Hoteling authorized.

The work schedule for this detail is full-time. This is a non-bargaining unit position.

This job is open to

• Internal to an agency
  
  Current federal employees of this agency.

Clarification from the agency

This is a Competitive Career Development Detail open to all current non-probationary GS-13 and GS-14 USPTO employees with at least a Fully Successful rating of record.

Duties

As an IT Product Development Specialist, you will:

• Analyze customer needs and define IT products that deliver optimum business value and to make hard decisions and trade-offs, especially related to resource allocation and prioritization of work across the product teams.
• Engage development teams to ensure the product vision is clear, requirements are satisfied, and quality products offering business value are developed and delivered using multiple iterative software development methodologies, as required by the Office of the Chief Information Officer (OCIO).
• Review and approve deliverables, ensuring compliance requirements are met and providing input to backlog priorities within the parameters of scope, budget, and time.
• Apply project management principles, methods, and practices, including developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments in order to define, manage, and track all activities required to ensure delivery of products that deliver business value to customers.
• Collaborate with product team to provide status reports on assigned products to Lead Product Owner for communicating (progress, issues, and trends) to OCAO/OCIO leadership, management, stakeholders and others on product development operations.
• Collaborate with key stakeholders and procurement officials to: develop comprehensive and accurate statements of work or objectives; estimate accurate development costs; negotiate costs and timelines; review quality of work delivered; and identify and resolve contractor and vendor performance issues.
• Conduct day-to-day oversight of the contractor ensuring that the work products meet the contract scope and objectives and reviews invoices to authorize payments. Reports and documents contractor and vendor performance issues and/or potential problems immediately to supervisory chain.

Requirements

Conditions of Employment

• Fully Successful Rating
• Completed Interest Form

Qualifications

As indicated above, this detail is open to all current non-probationary GS-13 non-supervisory USPTO employees with at least a Fully Successful most recent performance rating of record. To be eligible for this position, you must possess experience directly related to the duties as described in the "Duties" section above.

To be eligible for this position, you must possess experience directly related to the duties as described in the "Duties" section above.

Additionally, the ideal candidate would possess:

• Motivated problem-solver utilizing multiple techniques to resolve conflicts and remove blockers that impede progress, thereby ensuring that the product team works effectively to achieve product goals.
• Strong interpersonal skill and ability to lead, direct, and motivate development teams and work collaboratively with customers and stakeholders.
• Skill to quickly identify root causes of issues and organize and prioritize multiple competing deadlines.
• Skill in communicating effectively both orally and in writing.

Education

This job does not have an education qualification requirement.

Additional information

NOTICE TO ALL APPLICANTS: U.S. Patent and Trademark Office programs are accessible to people with disabilities. This document will be converted to an appropriate alternative form for applicants with disabilities. Requests for this or other assistance and accommodation should be directed to the contact below.

Detailee must be willing to work a full-time schedule while on detail.

The detailee may participate in a telework program while on detail. This position is not in the bargaining unit. Employees must be at the Fully Satisfactory level to be eligible for details.

This is a non-bargaining unit position. For candidates who are currently a member of a bargaining unit (Union), if selected, these detail hours are NOT considered production related for production award purposes.

Priority for selection will be given to those qualified candidates who have not had a career development detail or those with the least amount of service on a career development detail within the last four (4) years. Except in extraordinary circumstances, an employee shall not serve on a career development detail a second time in the same area.

Relocation expenses or temporary duty expenses (TDY) are not authorized and will not be paid.

Primary duties can be performed remotely and/or on USPTO's Alexandria Campus.

WHEN APPLYING TO THIS DETAIL, PLEASE APPLY TO YOUR CURRENT GRADE LEVEL. Higher level pay for this detail assignment is not authorized. You will be selected at the grade of your position of record.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants are strongly encouraged to submit a narrative statement, but is not required, individually addressing how he/she meets each of the following knowledge, skills, and abilities (KSAs). Applicants should provide specific examples clearly illustrating each factor. Failure to provide this information may affect your eligibility for this position and may result in not receiving consideration for this position.

1. Knowledge of the principles, methods, or tools for developing, scheduling, coordinating, and managing projects.
2. Skill in communicating effectively, both orally and in writing in order to communicate with user groups and stakeholders to define and announce product releases.
3. Ability to participate in cross-functional, multidisciplinary product development teams and work collaboratively with customers and stakeholders.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  Applicants MUST submit documents via USAJobs.gov:
  
  Resume, or any other written document addressing related experience, education, special accomplishments, and awards.
  
  A copy of their most recent performance evaluations/ratings. (Must include the end of year rating that clearly displays at least a Fully Successful rating or higher, with the signature of their approving official(s), in order to be accepted.)
  
  Detail Interest Form with the signature of their approving official(s). (Must be either digital or ink signatures. The digital signature equates to the signature ability in the Adobe PDF program that includes the person's name, date and signature authority. No other forms of electronic signature will be accepted). Interest form is located on the OCAO Detail Announcement SharePoint or use the link below.
  
  IT Product Development Manager
  
  Application materials must be in these supportable formats: MS Word, Adobe (PDF), or JPEG. However, Adobe (PDF) is preferred. The recommended naming conventions for the application materials are as follows (as applicable):
  
  
  • Last Name_Detail Interest Form
  • Last Name_Resume
  • Last Name_KSAs
  • Last Name_Performance Appraisal
  • Additionally, applicants are encouraged, not mandated, to submit a narrative statement individually addressing how you meet each of the above knowledge, skills, and abilities.
• How to Apply
  
  You MUST apply online. If you experience difficulties with the application process or do not have access to a computer, please contact the HR Specialist listed as the point of contact before the closing date of this detail announcement.
  
  If you are a new user to the USAJobs Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJobs user AND you must be signed-in to your account in order to apply for this position. For help setting up an account or for general help using USAJobs, go to USAJobs Help Page. Once you have gathered all of the required information and are ready to begin the application process, click the "APPLY" button at the right side of the page. You will then be directed away from USAJobs to the Department of Commerce application site for USPTO. You must click "Submit" at the end of the application process to send your application for consideration.
  
  To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov/ and click on "Applications." Click on the position title, then select "Update Application."
  
  If you experience any difficulties with the application site, OPM has a Help feature on each page. Use this option when you need assistance.
  
  All required supporting documents will be collected electronically via the USAJobs "Saved Documents" feature.
  
  Personally Identifiable Information (PII) Personally Identifiable Information (PII) is defined as information that can be traced back to a specific individual and potentially compromise their security or privacy. Examples of PII include: date of birth, Social Security Number, and place of birth.
  
  Please ensure that you have removed all Personally Identifiable Information from all documents prior to submitting or uploading your applications material.
  
  Agency contact information
  
  Felisha Collins
  
  Phone
  
  (571)270-0321
  
  Email
  
  Felisha.Collins@uspto.gov
  
  Address
  
  TMCO-Office of the Chief Administrative Officer
  
  Office of Human Resources
  
  Mail Stop 171
  
  P.O. Box 1450
  
  Alexandria, VA 22313-1450
  
  US
  
  Next steps
  
  After all application packages have been received, we will review your application.
  
  You can check the status of your application by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the 'Notification Settings' to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this detail announcement.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

Applicants MUST submit documents via USAJobs.gov:

Resume, or any other written document addressing related experience, education, special accomplishments, and awards.

A copy of their most recent performance evaluations/ratings. (Must include the end of year rating that clearly displays at least a Fully Successful rating or higher, with the signature of their approving official(s), in order to be accepted.)

Detail Interest Form with the signature of their approving official(s). (Must be either digital or ink signatures. The digital signature equates to the signature ability in the Adobe PDF program that includes the person's name, date and signature authority. No other forms of electronic signature will be accepted). Interest form is located on the OCAO Detail Announcement SharePoint or use the link below.

IT Product Development Manager

Application materials must be in these supportable formats: MS Word, Adobe (PDF), or JPEG. However, Adobe (PDF) is preferred. The recommended naming conventions for the application materials are as follows (as applicable):

• Last Name_Detail Interest Form
• Last Name_Resume
• Last Name_KSAs
• Last Name_Performance Appraisal
• Additionally, applicants are encouraged, not mandated, to submit a narrative statement individually addressing how you meet each of the above knowledge, skills, and abilities.

How to Apply

You MUST apply online. If you experience difficulties with the application process or do not have access to a computer, please contact the HR Specialist listed as the point of contact before the closing date of this detail announcement.

If you are a new user to the USAJobs Site and have never registered for an account; you will first need to create an account profile with your basic contact information and a resume to begin applying. You must be a registered USAJobs user AND you must be signed-in to your account in order to apply for this position. For help setting up an account or for general help using USAJobs, go to USAJobs Help Page. Once you have gathered all of the required information and are ready to begin the application process, click the "APPLY" button at the right side of the page. You will then be directed away from USAJobs to the Department of Commerce application site for USPTO. You must click "Submit" at the end of the application process to send your application for consideration.

To return to your saved application, log in to your USAJOBS account at http://www.usajobs.gov/ and click on "Applications." Click on the position title, then select "Update Application."

If you experience any difficulties with the application site, OPM has a Help feature on each page. Use this option when you need assistance.

All required supporting documents will be collected electronically via the USAJobs "Saved Documents" feature.

Personally Identifiable Information (PII) Personally Identifiable Information (PII) is defined as information that can be traced back to a specific individual and potentially compromise their security or privacy. Examples of PII include: date of birth, Social Security Number, and place of birth.

Please ensure that you have removed all Personally Identifiable Information from all documents prior to submitting or uploading your applications material.

Agency contact information

Felisha Collins

Phone

(571)270-0321

Email

Felisha.Collins@uspto.gov

Address

TMCO-Office of the Chief Administrative Officer

Office of Human Resources

Mail Stop 171

P.O. Box 1450

Alexandria, VA 22313-1450

US

Next steps

After all application packages have been received, we will review your application.

You can check the status of your application by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application has changed by logging into your USAJobs Account, editing your profile and changing the 'Notification Settings' to indicate that you want to be notified by email when the status changes. Information regarding the status of your application should be updated in the system within 2 weeks after the closing date of this detail announcement.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request