Summary

The position(s) covered by this vacancy announcement is in the Department of Defense (DoD) Acquisition Workforce Personnel Demonstration Project (AcqDemo). For more information please see: AcqDemo

This position is being filled under AcqDemo Direct Hiring Authority (DHA) for non-acquisition positions involving 51% or more of time in direct support of acquisition positions within Business and Technical Management Professional Career path.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

All U.S. Citizens

Videos

Duties

This position is part of the Department of Defense (DoD), Missile Defense Agency (MDA). The incumbent will be responsible for serving as an IT Specialist specializing in network services and operating systems. Performs various assignments, both one time and continuing, related to different aspects of the MDA Information Technology (IT)/IM enterprise networks and systems

As a IT Specialist (Network Services/Operating Systems) at the NH-2210-3 broadband level some of your typical work assignments may include:

• Serves as an IT Specialist specializing in network services and operating systems. Performs various assignments, both one time and continuing, related to different aspects of the MDA Information Technology (IT)/IM enterprise networks and systems. Analyzes, identifies, and recommends efficiencies in wide area network infrastructure management.
• Establishes and maintains effective working relationships and interacts with functional users throughout the Agency to identify specific and unique user requirements for wide area network access and specified IT services. Conducts surveys and studies to determine computer hardware, software, telecommunications, and network requirements to address current and future IT needs. Makes recommendations to the supervisor or higher level specialist.
• Conducts feasibility studies on incorporating state-of-the-art systems development and design techniques; recommends to the supervisor or higher level specialist.
• Conducts technical analyses of systems to determine the nature of requirements, logical work and information flows, and whether advancements in IT are feasible and should be incorporated.
• Analyzes the varied applications, systems, communications, and cybersecurity requirements to be supported. Identifies conflicts between Agency enterprise standards and the requirements, and recommends solutions to overcome obstacles.
• Integrates information technology, transport, systems, and external communications connectivity within physical facilities and infrastructure projects. Collaborates with civil engineering groups to formulate and implement IT requirements within existing or new Agency facilities.
• Performs other duties as assigned.

Requirements

Conditions of Employment

• Must be a U.S. Citizen
• Occasional Travel
• Work Schedule: eligible for part time, substantial or ad-hoc telework at the discretion of management.
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Overtime: Occasionally
• Tour of Duty: Maxiflex
• Recruitment Incentives: Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees based on agency policy and availability.
• Fair Labor Standards Act (FLSA): Exempt
• Financial Disclosure: Required
• Telework Eligibility: This position is situational telework eligible
• This is a drug testing designated position.
• Must be able to obtain/maintain a Top Secret/Sensitive Compartmented Investigation (TS/SCI) clearance.

Qualifications

You may qualify at the NH-03 broadband level, if you fulfill the following qualifications:

One year of specialized experience equivalent to the NH-02/GS-11 grade level in the Federal service as listed below:

• Experience in information technology/information management principles, concepts, and methods to identify, analyze, specify, design, and manage functional and network infrastructure requirements.
• Experience with architecture and topology of software, hardware, and networks including Local Area Networks (LANs); Wide Area Networks (WANs); telecommunications systems, their components, and associated protocols and standards; and how they operate and integrate with one another and with associated controlling software; Interface with multiple individuals from diverse organizations to establish and maintain effective working relationships.
• Transform business/functional requirements into technical requirements used for logical design, and to address current and future IT needs.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social).

Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210, series as listed below:

This position has a Basic Requirement for the 2210 series: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. All individuals must have IT related experience that demonstrates each of these four competencies:

1) Attention to detail - Ensuring statement of work for procurement of products and service, technical documents, or troubleshooting of Information Technology problems are complete, free of error, and uses sound technical judgment.

2) Customer Service - Analyzing, defining, and delivering Information Technology support to organizations, and identifying problems with customer requests in order to achieve the desired product or service.

3) Oral communication - Presenting technical information to non-technicians in order to achieve understanding of desired specification or solutions to problems.

4) Problem Solving - Diagnosis of issues for organizational or installation wide integrated Information Technology systems for compatibility of new technology, capacity issues, or ensure IT systems continue to meet changing mission requirements.

Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility/qualifications.

NOTE: The limit does not apply to cover letters, eligibility documents such as Standard Form (SF) 50, Military Spouse, DD Form 214, transcripts, etc.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

This position may be eligible for part time, substantial or ad-hoc telework at the discretion of management.

Other Notes:

RE-EMPLOYED ANNUITANT: This position DOES NOT meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at: https://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf

All applicants must meet qualifications and eligibility criteria by the closing date of the announcement.

Males born after 12-31-59 must be registered or exempt from Selective Service (see Who Needs to Register | Selective Service System : Selective Service System (sss.gov))

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documents, to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications on the information provided and evaluate your relevant work experiences as it relates to fundamental competencies, identified below, required for this position.

1. Advanced knowledge of information technology/information management principles, concepts, and methods with corresponding ability to identify, analyze, specify, design, and manage functional and network infrastructure requirements.
2. Knowledge of the architecture and topology of software, hardware, and networks including Local Area Networks (LANs); Wide Area Networks (WANs); telecommunications systems, their components, and associated protocols and standards; and how they operate and integrate with one another and with associated controlling software.
3. Skill in interfacing with multiple individuals from diverse organizations with corresponding ability to establish and maintain effective working relationships.
4. Ability to transform business/functional requirements into technical requirements used for logical design, and to address current and future IT needs.

Traditional rating and ranking of applications does not apply to this vacancy. Your application (resume and supporting documentation) will be evaluated to determine if you meet the minimum qualifications required as listed on the announcement under qualification requirements.

Veterans Preference: If you are entitled to veterans preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency.

For information on entitlement see http://www.fedshirevets.gov/job/vetpref/index.aspx

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc).
  
  Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
  
  The following documents are REQUIRED
  
  1. Your resume:
  
  • Your resume may be submitted in any format. It must include your name and contact information and support the specialized experience described in this announcement.
  • For qualifications determinations your resume must contain the number of hours worked per week and the dates of employment (i.e.," HRS per week and month/year" or "HRS per week and month/year to present").
  • For additional information see: What to include in your resume.
  • Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility/qualifications. NOTE: The limit does not apply to cover letters, eligibility documents such as Standard Form (SF) 50, Military Spouse, DD Form 214, transcripts, etc
  
  
  Military Spouse Preference(Non Comp) Submit (1) Marriage certificate and (2) a copy of your spouse's active Military Orders and (3) DD-214 - Certificate of Release or Discharge from Active Duty (if Applicable) and (4) DD1300 - Report of Casualty (If applicable).
  
  Future military retirees and/or Future military separatees: must include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 [if available]. If DD214 not available, submit a certification document* or a copy of your retirement letter.*A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service.
  
  PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:
  
  https://www.dla.mil/Portals/104/Documents/Careers/downloads/FourthEstateRequiredSupportingDocumentation%2011-16-2020.pdf?ver=Lgkkn1HW9a8is7V2lyCS2Q%3d%3d
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
  
  The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
  
  To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
  
  You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
  
  You will receive an email notification when your application has been received for the announcement.
  
  To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
  
  To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12440959.
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  Equal Employment Opportunity Policy
  
  The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
  
  - OPM Equal Employment
  
  - Office of Equal Opportunity
  
  Reasonable Accommodation Policy
  
  Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a Case-by-Case basis.
  
  A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
  
  - When an applicant with a disability needs an accommodation to have an equal opportunity to compete for a job.
  
  - When an employee with a disability needs an accommodation to perform the essential functions of the job or to gain access to the workplace, And
  
  - When an employee with a disability needs an accommodation to enjoy equal access to benefits and privileges of employment (e.g., details, trainings, office-sponsored events).
  
  - Disability Employment - Reasonable Accommodations
  
  - How to contact an agency
  
  Legal and regulatory guidance
  
  Financial Suitability
  
  Social Security number request
  
  Privacy Act
  
  Selective Service
  
  New employee probationary period
  
  Signature & False statements
  
  Agency contact information
  
  MDA Servicing Team
  
  Phone
  
  6146920299
  
  Fax
  6146931696
  Email
  
  DHRC-DMDAHR@DLA.MIL
  
  Address
  
  Missile Defense Agency
  
  Bldg 5222 Martin Rd
  
  Redstone Arsenal, AL 35898
  
  US
  
  Next steps
  
  A list of qualified applicants will be created and sent to the selecting official. All applicants reviewed and/or referred will receive a notification letter.
  
  The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
  
  REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.
  
  NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.
  
  This announcement may be used to fill additional vacancies.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc).

Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

The following documents are REQUIRED

1. Your resume:

• Your resume may be submitted in any format. It must include your name and contact information and support the specialized experience described in this announcement.
• For qualifications determinations your resume must contain the number of hours worked per week and the dates of employment (i.e.," HRS per week and month/year" or "HRS per week and month/year to present").
• For additional information see: What to include in your resume.
• Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility/qualifications. NOTE: The limit does not apply to cover letters, eligibility documents such as Standard Form (SF) 50, Military Spouse, DD Form 214, transcripts, etc

Military Spouse Preference(Non Comp) Submit (1) Marriage certificate and (2) a copy of your spouse's active Military Orders and (3) DD-214 - Certificate of Release or Discharge from Active Duty (if Applicable) and (4) DD1300 - Report of Casualty (If applicable).

Future military retirees and/or Future military separatees: must include a copy of their terminal leave request, if applicable, AND a copy of retirement DD214 [if available]. If DD214 not available, submit a certification document* or a copy of your retirement letter.*A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service.

PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:

https://www.dla.mil/Portals/104/Documents/Careers/downloads/FourthEstateRequiredSupportingDocumentation%2011-16-2020.pdf?ver=Lgkkn1HW9a8is7V2lyCS2Q%3d%3d


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.

To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.

You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.

You will receive an email notification when your application has been received for the announcement.

To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.

To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12440959.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

- OPM Equal Employment

- Office of Equal Opportunity

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a Case-by-Case basis.

A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:

- When an applicant with a disability needs an accommodation to have an equal opportunity to compete for a job.

- When an employee with a disability needs an accommodation to perform the essential functions of the job or to gain access to the workplace, And

- When an employee with a disability needs an accommodation to enjoy equal access to benefits and privileges of employment (e.g., details, trainings, office-sponsored events).

- Disability Employment - Reasonable Accommodations

- How to contact an agency

Legal and regulatory guidance

Financial Suitability

Social Security number request

Privacy Act

Selective Service

New employee probationary period

Signature & False statements

Agency contact information

MDA Servicing Team

Phone

6146920299

Fax
6146931696
Email

DHRC-DMDAHR@DLA.MIL

Address

Missile Defense Agency

Bldg 5222 Martin Rd

Redstone Arsenal, AL 35898

US

Next steps

A list of qualified applicants will be created and sent to the selecting official. All applicants reviewed and/or referred will receive a notification letter.

The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.

REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.

NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.

This announcement may be used to fill additional vacancies.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request