Overview

GDC IT Solutions is currently seeking IT Support Specialist in the Biglerville, PA area with some occasional travel to Chambersburg, PA.

Position Overview:

This person will be responsible for providing techica l oversight and support to business owners/managers in the analysis, administration, and support of relevant networking technologies.

Responsibilities

• Install, upgrade, and support Microsoft Windows OS (XP - 10) and Mac OS.
• Install, upgrade, and support Microsoft Office (2003 - 2019).
• Responsible for software and hardware installation and maintenance.
• Provide technical support for desktops, laptops, wireless devices, firewalls/routers, printers, monitors, projectors, and peripheral devices.
• Monitor progress and keep customers informed while providing excellent customer service.

Minimum Qualifications

• Associate's or Bachelor's Degree in related field.
• Excellent customer service skills.
• 2+ years of overall IT support experience.
• 1 or more years of recent IT Desktop support experience - installing, upgrading, and managing Microsoft desktop environments and network equipment.
• Experience with desktop integration to Active Directory.
• Experience troubleshooting and installing printers.
• Experience with remote connectivity and mobile devices.
• Experience with imaging, updating, and patching laptops/desktops.

Preferred Experience:

• Professional certifications such as A+, Network+, and MCSA

What We Do:

GDC IT Solutions (GDC) is a full-service Information Technology (IT) company that specializes in the areas of application development, multilingual service desk, desktop life-cycle management, project management, and IT consulting.

Why Work for GDC?

• Cutting Edge Technology and Innovation
• Career Growth Opportunities
• Employee-Centric Environment
• Comprehensive Benefits Package
• Holiday and Vacation

Equal Opportunity Workplace:

GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.

Visit our Career Center for the latest employment opportunities.