IT Systems Specialist (Hen Hud)
Hastings On Hudson, New York
Employer: Insight Global
Industry: Desktop Support
Salary: $28 - $32 per hour
Job type: Part-Time
An employer is looking for an IT Systems Specialist to sit onsite within a school district in Westchester County, NY. This person will be spending 100% of their day handling L2 IT support. They will be supporting staff members and students throughout the district, working directly with executives, teachers, and staff in order to resolve tickets within ServiceNow. This could include maintenance or troubleshooting of servers, SAN administration, systems troubleshooting, managing group policies and active directory administration, handling device management through Intune or JAMF, etc. as well as providing day to day software and application and networking support, troubleshooting and break fixing desktop PCs, printers, smartboards, and phones. They will be completing, on average, about 8-14 tickets a day. This person will also be responsible for helping the more junior staff on site in terms of direction and technical guidance. They should have a strong understanding and ability to support networks and troubleshoot issues, with prior experience in a networking focused role. During the summer months, they will be doing project work such as new technology roll outs, migrations, upgrades, etc. This individual needs to have strong communication and sharp customer service skills in order to communicate issues and solutions with the staff they are supporting. This person needs to be comfortable in the pay range of $28-32/hr and conversion at the salary of $60K.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
4-5+ years of experience in IT support
Experience troubleshooting Level 2 software and systems incidents
Strong recent experience with Active Directory administration and Group Policies
Experience with MS Intune or MS Deployment Toolkit to automate the deployment of desktops & servers
Strong experience in a Windows Server environment, maintaining and troubleshooting servers
Strong experience with VMware
Experience with SAN (Storage Area Network) administration
Strong recent experience with que management, working with a ticketing system
Strong communication, eagerness to learn, and customer service skills
Nice to Have Skills & Experience
Experience working in the educational/instructional field, or working in IT at their college
Strong recent experience using ServiceNow as a ticketing system Experience with Google Workspace
Networking expertise
Experience with Apple products and JAMF for device management
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Required Skills & Experience
4-5+ years of experience in IT support
Experience troubleshooting Level 2 software and systems incidents
Strong recent experience with Active Directory administration and Group Policies
Experience with MS Intune or MS Deployment Toolkit to automate the deployment of desktops & servers
Strong experience in a Windows Server environment, maintaining and troubleshooting servers
Strong experience with VMware
Experience with SAN (Storage Area Network) administration
Strong recent experience with que management, working with a ticketing system
Strong communication, eagerness to learn, and customer service skills
Nice to Have Skills & Experience
Experience working in the educational/instructional field, or working in IT at their college
Strong recent experience using ServiceNow as a ticketing system Experience with Google Workspace
Networking expertise
Experience with Apple products and JAMF for device management
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Created: 2024-06-20
Reference: 358482
Country: United States
State: New York
City: Hastings On Hudson
Similar jobs:
-
25U Signal Support Systems Specialist
Army National Guard in Glenville, New York -
Accounts Payable Specialist, (Systems Analyst (FIN), OTPS Operations
NYC Health Hospitals in New York, New York -
25U Signal Support Systems Specialist
Army National Guard in Hornell, New York -
25U Signal Support Systems Specialist
Army National Guard in Niagara Falls, New York -
25U Signal Support Systems Specialist
Army National Guard in Buffalo, New York -
Health Systems Specialist 2 (Social Work) - 46732
StateJobsNY in Albany, New York -
Health Systems Specialist 2 (Nutrition) - 46679 NY HELPS
StateJobsNY in New York, New York -
Business Systems Analyst/Accounting Specialist - 2326473
Lighthouse Technology Services in Buffalo, New York💸 $25 - $40 per hour -
25U Signal Support Systems Specialist
Army National Guard in Kingston, New York -
Health Systems Specialist 2 (Nutrition) - 46721
StateJobsNY in New Rochelle, New York -
25U Signal Support Systems Specialist
Army National Guard in Latham, New York -
Health Systems Specialist 1 (NY HELPS) - 46327
StateJobsNY in Albany, New York -
Senior Programmer Analyst Radiology Information Systems Specialist
Stony Brook Medicine in St. James, New York💸 $86149 - $105014. per year -
Senior Control Systems Technical Specialist
HDR in New York, New York💸 $84350 - $120500 per year -
Health Systems Specialist
Taylor Strategy Partners in New York City, New York💸 $150000 - $160000. per year -
25U Signal Support Systems Specialist
Army National Guard in Queensbury, New York -
25U Signal Support Systems Specialist
Army National Guard in Lockport, New York -
Program Research Specialist 2 (Health Systems Analysis) (NY HELPS) - 59850
StateJobsNY in Menands, New York -
Chief Systems Engineering Sr. Specialist
L-3 Technologies in Rochester, New York -
25U Signal Support Systems Specialist
Army National Guard in Buffalo, New York