Description

This position is responsible for Meeting Planning for Medical Education programs and may partner with Meeting Planners leading programs, Medical Education, Health Care Providers, and other integral internal functions to ensure delivery of the highest quality and a consistently excellent customer experience.

This role will manage logistics for the event, including venue, AV/production, ground transportation, F&B planning, event management technology, attendee registration and management, occasional onsite event support, pre/post event evaluations, as well as program budget management and reconciliation.

This person will have excellent time management, meet strict deadlines, have keen attention to detail, strong communication skills both written and verbal, and the ability to manage multiple tasks while maintaining a high level of customer service.

Event Management Planning

Manage event logistics for Medical Education courses that generally range in size from 2-50 attendees, and some larger symposia.

Prepares budget and monitors expenditures for each meeting.

Work with pre-determined locations including client Academy and HCP training sites. Occasionally will Conduct site selection and be involved with contract negotiation.

Ensure adherence to all Compliance, Code of Conduct, and local laws regarding interactions with Health Care Providers (HCP)

Troubleshoot and handle any issues that arise on the event day.

Tracks and processes all changes, including updating hotel confirmation numbers and cancellation numbers, room name changes.

Provides reports such as: rooming, participants list, ground transportation, group air, arrival and departure, food and beverage, translation etc.

Knowledge of meeting planning policies, procedures, compliance, and business practices

Oversee attendee experiences from event planning through post-event review; manage on-site preparations, and ensure consistent, high-level service throughout all phases.

Reporting and Compliance

Manage Compliance reporting for all activities.

Adherence to S+N business conduct policies and procedures as well as local laws and regulations.

Maintain the highest standards of ethics and compliance.

Ad hoc duties

In addition to the above, employees may be asked to perform other duties that may be reasonably required within the scope of the job title and to work safely at all times with due regard for health, safety, and environmental protection.

Requirements

Experience 3-5 years of progressive experience in meeting planning and coordination, preferably in the medical industry.

Strong background in hospitality and event management

Domestic travel required 5-10%

Education: Bachelors Degree

Certification: Certified Meeting Professional

Additional client information: