Summary

This position is located within the Washington Headquarters Services (WHS), Financial Management Directorate (FMD), Manpower Requirements Division. Financial Management Directorate (FMD) provides accounting, financial, fund certification, and resource management services for the Office of the Secretary of Defense (OSD), Directorate of Administration and Management, Washington Headquarters Services (WHS), and other Department of Defense (DoD) Agencies and Field Activities.

This job is open to

• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

US citizen

Duties

Incumbents typical work assignments may include the following:

- Serves as team leader coaching, facilitating, and mentoring the team ensuring alignment with the organization's strategic plan, mission, vision, and values.

- Serves as a Customer Service Representative (CSR) Subject Matter Expert (SME) responsible for supporting over 5,600 civilian employee payroll accounts within the WHS Customer base.

- The incumbent establishes routine and special timelines and cutoff schedules to assure timely transmission of data to meet DFAS computer schedules.

- Provides training or coordinates training for the team in methods and techniques of team building and working collaboratively.

- Leads in identifying, distributing, and balancing workload and tasks among employees based on established workflow, skill level, and occupational specialization.

Requirements

Conditions of Employment

• U.S. Citizenship is required
• This is a National Security Position has been designated as ? ***Security designation level such as Noncritical Sensitive, Critical, or Special Sensitive***. Incumbent is required to obtain and maintain a ***Access Level*** security clearance.
• Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/Home/Registration) Total salary varies depending on location of position
• Individuals tentatively selected for drug testing designated positions will be required to submit to urinalysis for illegal drugs prior to appointment and are subjected to random drug testing.
• Required to participate in the direct deposit program
• The incumbent must adhere to DoD Standards of Conduct
• The employee must be able to obtain and maintain a SECRET security clearance.
• This position is designated as a Testing Designated Position (TDP) under the civilian drug-testing program.
• The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays and/or mandatory overtime.
• Work may occasionally require travel away from the normal duty station via military or commercial aircraft.
• DoD Financial Management Certification Level III is a requirement of this position and must be achieved within two years of entrance into this position.

Qualifications

In order to qualify for this position, you must meet the requirements described below.

Basic Requirements:

Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. Applicants who have the 1 year of appropriate specialized experience, as indicated in the table, are not required by this standard to have general experience, education above the high school level, or any additional specialized experience to meet the minimum qualification requirements.

Qualifying Experience:

To qualify at the GS-14, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service.

For this position, qualifying experience is defined as:

(1) Applying financial and accounting principles and concepts and the ability to apply them to cost accounting to solve routine and non-routine problems; (2) interpreting pertinent information and policies related to resource management, statistical data, budgeting, and economic principles; (3) Gathering, assembling, consolidating, analyzing financial data, and recommending a corrective action plan for disbursing operation; (4) Ensuring adherence to fiscal law and use of DoD-wide financial terminology.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume.

All qualifications must be met at the closing date of this announcement.

Education

There is no substitution of education for the qualifying experience at the GS-14 grade level.

Additional information

• A one year probationary or trial period may be required.
• Telework availability will be based upon the mission requirements and supervisory determination
• Individuals tentatively selected for drug testing designated positions will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
• This is a Financial Management Level 3 Certified position. IAW Public Law 112-81 and DoD Policy the incumbent shall comply with the requirements of DoD FM Certification Program
• Males born after 12-31-59 must be registered or exempt from Selective Service (to verify your registration status click here).
• Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at 85 or above on the rating criteria for this position.
• The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants.
• This position is subject to the limitations imposed by the DOD Priority Placement Program.
• Priority Placement Program (PPP) Military Spouse Preference (MSP) eligible candidates will receive priority consideration at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level.
• PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
• For grades below the full performance level, only MSP/PPP eligible candidates who currently occupy a formal training program position will be entitled to exercise their priority preference.
• For more information regarding qualifications requirements please click here.
• You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility
• All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.

You can preview the Questionnaire here:https://apply.usastaffing.gov/ViewQuestionnaire/12433277

Applicants who disqualify themselves will not be evaluated further.

Applicants who disqualify themselves will not be evaluated further.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE.
  
  1. SF-50 - (if applicable) Notification of Personnel Action for current or former federal employees- All applicants must provide your most recent SF50 or the SF50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.
  2. Most recent SF-50 "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade held. It is recommended you provide a SF-50 within the last 52 weeks before the closing date of this JOA for current federal employees. Effective 5/25/2022, WHS HRD will use the resume in conjunction with the provided SF-50 to confirm Current Federal Employee eligibility. We will complete confirmation of Current Federal Employee eligibility at the job offer phase if needed. It is still required that you submit at least one SF-50 with your application and confirm you are a current federal employee via your employment dates on your resume for current federal employee eligibility determinations. (WHS serviced employees SF-50s can be verified via eOPF).
  3. Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement."
  4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist.
  5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
  6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
  7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.
  
  
  Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 06/10/2024.
  
  WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 06/10/2024, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate.
  
  HR will not modify answers submitted by an applicant.
  
  
  If you are relying on your education to meet qualification requirements:
  
  Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
  schools accredited by accrediting institutions recognized by the U.S. Department of Education.
  
  Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
• How to Apply
  
  To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
  
  It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.
  
  • To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12433277
  
  To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login) all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
  
  You are encouraged to apply online. Applying online will allow you to review and track the status of your application.
  
  Failure to submit a complete application package will result in an ineligible rating and loss of consideration.
  
  Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.
  
  It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.
  
  Washington Headquarters Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please view the "Alternate Application" method listed in the "Other Information" section of this announcement. Your requests for reasonable accommodation will be addressed on a case-by-case basis. Please visit the following link for more information http://http://www.esd.whs.mil/Directives/issuances/admin_inst/
  
  Agency contact information
  
  
  
  Washington HQ Services
  
  Email
  
  whs.job.application.assistance@mail.mil
  
  Address
  
  WHS Financial Management Directorate
  
  Human Resources Directorate
  
  4800 Mark Center Drive
  
  Alexandria, VA 22350
  
  US
  
  Next steps
  
  Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
  
  Stay informed of changes to your application status by signing up for automatic email alerts at: https://www.usajobs.gov/Applicant/Application/ListApplications?
  
  Washington Headquarters Services is an Equal Employment Opportunity employer.
  
  Washington Headquarters Services uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, visit: http://www.dhs.gov/E-Verify
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Criminal history inquiries
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

FOR THIS JOB ANNOUNCEMENT THE FOLLOWING SUPPORTING DOCUMENTS ARE REQUIRED AS THEY APPLY STATED BELOW AND MUST BE RECEIVED BY THE CLOSE OF THE ANNOUNCEMENT. NOT ALL DOCUMENTS WILL APPLY TO EVERYONE.

1. SF-50 - (if applicable) Notification of Personnel Action for current or former federal employees- All applicants must provide your most recent SF50 or the SF50 reflecting Career/Career-Conditional tenure and the highest grade held on a permanent basis.
2. Most recent SF-50 "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade held. It is recommended you provide a SF-50 within the last 52 weeks before the closing date of this JOA for current federal employees. Effective 5/25/2022, WHS HRD will use the resume in conjunction with the provided SF-50 to confirm Current Federal Employee eligibility. We will complete confirmation of Current Federal Employee eligibility at the job offer phase if needed. It is still required that you submit at least one SF-50 with your application and confirm you are a current federal employee via your employment dates on your resume for current federal employee eligibility determinations. (WHS serviced employees SF-50s can be verified via eOPF).
3. Veterans Preference Documentation (if applicable): Candidates claiming Veterans Preference must submit a DD-214 (Member Copy 4), or, if you are CURRENTLY serving on active duty, a statement of service from your unit which states the date you entered on active duty, the date you are separating, and the campaign medals you have received. For those supplying the statement of service, preference will be verified by a DD-214 (Member Copy 4) upon separation from the military. Veterans with a service-connected disability must also submit a VA letter dated 1991 or later. DoD Components with CES positions apply Veterans' Preference to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement."
4. Military Spouse Preference (MSP) Eligible: Military Spouse Preference applicants, must be selected and placed at the highest grade level for which they have applied and been determined best qualified up to and including the full performance level. You must include a completed copy of the Military Spouse PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility for Military Spouse Preference. Click here to obtain a copy of the Military Spouse PPP Self-Certification Checklist.
5. Military Reserve (MR) and National Guard (NG) Technicians PPP Eligible: MR and NG technicians PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician preference. Click here to obtain a copy of the Military Reserve and National Guard Technician PPP Self-Certification Checklist.
6. Military Reserve (MR) and National Guard (NG) Technicians Receiving Disability Retirement PPP Eligible: MR and NG technicians receiving disability retirement PPP applicants must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist to verify your eligibility for Military Reserve and National Guard Technician Disability preference. Click here to obtain a copy of the Military Reserve and National Guard Technician Disability PPP Self-Certification Checklist.
7. Retained Grade PPP Eligible: Retained Grade PPP applicants, must be selected and placed at the full performance level if determined well qualified. You must include a completed copy of the Retained Grade PPP Self-Certification Checklist to verify your eligibility for Retained Grade preference. Click here to obtain a copy of the Retained Grade PPP Self-Certification Checklist.

Your complete Application Package (containing the above required documents) must be received no later than 11:59 pm Eastern Time on 06/10/2024.

WARNING: Failure to submit a complete application package including any required documentation by 11:59 PM (EST) on 06/10/2024, or at the time of application for announcements with an extended closing date, may result in an ineligible rating and loss of consideration. To verify that your application is complete, log into your USAJOBS account, select Application Status and More Information. The Details page will display the status of your application. It is the applicant's responsibility to verify that information entered, uploaded is received, legible and accurate.

HR will not modify answers submitted by an applicant.


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.

• To view the assessment questionnaire, click here: https://apply.usastaffing.gov/ViewQuestionnaire/12433277

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login) all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

You are encouraged to apply online. Applying online will allow you to review and track the status of your application.

Failure to submit a complete application package will result in an ineligible rating and loss of consideration.

Do not email or send hard copy resumes/applications to the Contact Information or Agency Information listed in this vacancy announcement. All resumes/applications received at the addresses listed in the Contact Information or Agency Information will be destroyed and will not be considered for this vacancy announcement.

It is the applicant's responsibility to verify that all information in their resume and documents are legible and accurate. HR will not modify answers/documents submitted by an applicant.

Washington Headquarters Services provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please view the "Alternate Application" method listed in the "Other Information" section of this announcement. Your requests for reasonable accommodation will be addressed on a case-by-case basis. Please visit the following link for more information http://http://www.esd.whs.mil/Directives/issuances/admin_inst/

Agency contact information



Washington HQ Services

Email

whs.job.application.assistance@mail.mil

Address

WHS Financial Management Directorate

Human Resources Directorate

4800 Mark Center Drive

Alexandria, VA 22350

US

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application. If you are determined to be ineligible or not qualified, your application will receive no further consideration.

Stay informed of changes to your application status by signing up for automatic email alerts at: https://www.usajobs.gov/Applicant/Application/ListApplications?

Washington Headquarters Services is an Equal Employment Opportunity employer.

Washington Headquarters Services uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, visit: http://www.dhs.gov/E-Verify

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Criminal history inquiries
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request