LEAD IT SPECIALIST 2210, GS-14 (FBI Employees ONLY) - IT Infrastructure Division (ITID) - Washington, DC

Job Opening: 57021
Open to current, permanent FBI employees in all locations
Opening Date: September 19, 2024
Closing Date: October 3, 2024 11:59 p.m. (EST)
Questions regarding this opening should be directed to HRS Miss. Stanley at gnstanley@fbi.gov
Job Summary
Position: Lead IT Specialist 2210, GS-14
Division: IT Infrastructure Division (ITID)
Unit: International Services Unit
Location: Washington, DC
Working Hours: 8:00 a.m. - 4:30 p.m. (Flexible)
Salary: GS-14 $139,395.00-$181,216.00
Full Performance Level: GS-14
Number of Positions Available: 1
Duration: Full Time/Permanent
In order to recruit and retain highly qualified candidates, selectees may be eligible for incentives. All incentives are contingent on the approval of the Human Resources Division.
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
Key Requirements

• Must be a current, permanent FBI employee
• Must be able to obtain an SCI clearance
• Selectee will be required to complete a Confidential Financial Disclosure Report, OGE-450 annually
• Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI)

Division Description
The IT Infrastructure Division (ITID) provides the FBI with IT infrastructure services that are agile and innovative in support of the FBI's mission. ITID delivers state of the art network transport and communications, identity and access management, and mobility platform technologies to enable timely and secure collaboration between the FBI and its partners worldwide.
Unit
International Services Unit (ISU) is located in Washington, District of Columbia providing customer facing Tier 1, 2, 3, and 4 level desktop and mobile device support services to FBI international customers. Support services are delivered onsite at LEGAT locations worldwide, telephonically and by using remote technologies. This position will reside in Washington, District of Columbia.

Major Duties

• The incumbent will lead a team of Information Technology Specialists (ITS) in support of the International Operations Division LEGAT program within ITID IT Services Section/International Support Unit. Work will involve promoting team collaboration, project planning, executing TEMPEST hardware deployments, and supporting IT desktop programs to 100+ worldwide LEGAT locations. Work will require some OCONUS travel and mission driven work hours.
• Serves as lead specialist and/or project manager as required. In this capacity, act as a technical consultant addressing the most complex advanced systems projects as well as critical problems which confront the LEGAT in an information technology (IT) environment. Further, provide advice and guidance to the FBI's management regarding technical issues which pertain the planning, designing, developing, procuring, implementing, operating, and maintaining of LEGAT TEMPEST IT systems.
• Team Leader explains team goals and objectives to assigned team members and assists team in organizing to accomplish work. Coaches, facilitates, solves work problems and participates in the work of the team. Observes training needs and relays training needs and requests to supervisor. Informs supervisor of attendance and behavioral problems. Relays requests for resources and supplies. Leads the team in assessing its strengths and weaknesses and provide leadership to the team in exploring alternatives and determining what improvements can be made (e.g., in work methods, processes and procedures).
• Provides technical advice to executive level managers based on a developed expertise in the field of IT specific to LEGAT environments. Participates with superiors to determine and maintain methods of establishing priorities for assigning resources. Play a key role in formulating policies and developing strategies for LEGAT IT systems environment.
• Lead specialist provides input on performance appraisals, make recommendations regarding personnel status changes and other matters, and approve leave requests, communicates assignments, sets deadlines, and monitors milestones, as required. Resolves simple, informal complaints of employees and refers others, such as formal grievances and appeals, to the supervisor or an appropriate management official.
• Formulates goals, initiatives, and tactical plans (i.e., systems and detailed project plans) for projects which are in consonance with the FBI's long-range IT strategy. Plan, organize, and direct studies to develop long range (i.e., 5-10 years) IT forecasts and recommendations. Develop estimates for resources and incorporate same in appropriate schedules and planning documents.
• Execute, coordinate, and monitor testing and implementation plans; conduct post implementation evaluations of IT systems to determine performance, adequacy and possible problem areas; apply quality assurance procedures to evaluate results; document system performance and validate data integrity; and, draw conclusions regarding IT capabilities in order to improve work operations.

Qualifications and Evaluations
Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
If you are deemed Most Competitive, you will be referred to the selecting official for further consideration.
All applicants will be rated on the following Competencies:

• Customer Service
• Information Management
• Technology Awareness
• Collaboration
• Communication
• Organizing and Planning
• Problem Solving/ Judgment
• Initiative

Specialized Experience (SE):
GS-14: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-13 grade level. SE is defined as follows:

• Experience managing complex and advanced short and long-range IT projects on a OCONUS global scale and traveling to and working in an OCONUS OGA environment.
• Comprehensive understanding of Committee on National Security Systems (CNSS) 5000 TEMPEST hardware standards and procedures.
• Demonstrated experience providing guidance to executive management regarding all technical issues which pertain to planning, designing, developing, procuring, operating, and maintaining IT systems.
• Experience leading a team-based environment of technical personnel in complex and mission critical projects in an OCONUS OGA environment.
• Experience developing interpret, plan, and apply policy and process best practices in the delivery of enterprise-wide, multi-discipline IT service capacity and performance monitoring.

Desired Skills
Desired skills are NOT mandatory and will NOT be utilized to minimally qualify applicants.
Desired Skills are:

• Knowledge of Committee on National Security Systems (CNSS) 5000 TEMPEST hardware standards and procedures
• TACLANE and Basic Network Troubleshooting and Maintenance
• NSA TEMPEST Hardware Repair Certification
• Knowledge in Network Equipment to include Cisco and Juniper Router and Switches
• Knowledge of Asset Management Systems (AMS)
• AWS and other Cloud Technologies
• Jira/Service Manager Ticketing Software
• Completed the High Threat Security Overseas Seminar or the Overseas Security Awareness Training (OSAP)

Education
Education may NOT be substituted for specialized experience.
How to Apply
For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
Required Documents
To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

1. Your resume, specifically noting relevant work experience and associated start and end dates
2. A complete assessment questionnaire
3. Other supporting documents (if applicable) :
   • College transcripts, if qualifying based on education or if there is a positive education requirement
   • Memorandum for Record (MFR), Please see Additional Information

Documents that were uploaded one or more years ago will need to be uploaded again. Although an applicant may see these documents within their current profile, the HR Specialists may not have access to view them. All applicants are being asked to upload another copy (if applicable) to ensure the staffing units can review the complete application.
You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.
What to Expect Next
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
Additional Information

• Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. Your application will be evaluated solely on the basis of information you have submitted.
• As the federal agency whose mission is to ensure the fair and impartial administration of justice for all Americans, the Department of Justice is committed to fostering a diverse and inclusive work environment. To build and retain a workforce that reflects the diverse experiences and perspectives of the American people, we welcome applicants from the many communities, identities, races, ethnicities, backgrounds, abilities, religions, and cultures of the United States who share our commitment to public service.
• Federal agencies may request information regarding the vaccination status of selected applicants for the purposes of implementing the other workplace safety protocols. Positions with fitness for duty requirements or those that require international travel may require proof of certain vaccinations.
• Limited Movement: Policy has been implemented wherein support employees entering a position through a competitive OR non-competitive action may be precluded from moving to another position within the Bureau by means of reassignment or change to lower grade for a minimum of 12 months. HRD will waive this limited movement policy for qualified employees, who have received an official notification letter that their current position is being relocated to Redstone Arsenal in Huntsville, Alabama by 2024, so those employees can compete for a position elsewhere.
• Probationary employees are precluded from being considered for all job opportunities until 12-months of their 24-month probationary period has concluded. Probationary employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
• Candidates will not be considered if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.

a. A Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Inconsistent."
b. A Letter of Requirement (LOR) is issued when a supervisor identifies leave abuse and/or when frequent absences negatively impact operations of an office.

• Relocation expenses MAY be borne by the FBI. Candidates receiving a transfer of physical location, whether at the expense of the FBI or not, will be required to complete a one-year commitment to the assignment, prior to moving to a new position at the FBI. The 12-month waiting period begins the day an employee reports for duty at the new location.
• Current tax law impacts your transfer by making your moving expense reimbursements taxable. Please contact Transfer_Issues for information regarding taxable expenses. For additional insight on the personal impact of the IRS tax rules, you may wish to contact the IRS or a tax professional. Federal Travel Regulation provides that the Withholding Tax Allowance (WTA) plus the Relocation Income Tax Allowance (RITA) are designed to "substantially reimburse" an employee for the additional Federal, State, and Local taxes associated with a change of duty station and the FBI has the authority to compensate employees through the WTA and RITA.
• Candidates receiving a transfer of physical location, whether at the expense of the FBI or not, will be required to complete a one year commitment to the assignment, prior to moving to a new position at the FBI. The 12-month waiting period begins the day an employee reports for duty at the new location.
• Employees selected for promotions at the GS-12 level or higher, as well as employees selected for positions where a transfer of location is required, will be processed through the name check program prior to being notified of their selection.
• Memorandum for Record: Work performed outside assigned duties (that would not normally be documented on a SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum for Record):

a. Percent of time worked in the particular position (cannot conflict with main duties)
b. The month/year work began
c. Frequency worked (i.e., daily, monthly, etc.)
d. Specific duties performed
Attach the Memorandum for Record to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other."
Nepotism
Nepotism is the act of favoring relatives in the hiring process, and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion.
During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.
Reasonable Accommodation Request
The FBI provides reasonable accommodations to qualified applicants with disabilities. If you need a reasonable accommodation pursuant to a sincerely held religious belief or medical disability for any part of the application and/or hiring process, please notify the Office of Equal Employment Opportunity Affairs (OEEOA) Reasonable Accommodation (RA) Program by either e-mail at REASONABLE_ACCOMMODA@fbi.gov , telephone at 202-324-2158, or FAX at 202-324-3976. Your request will receive an individualized assessment.
This e-mail address is only for reasonable accommodation requests. Please do not submit your application and/or any questions unrelated to reasonable accommodations. Should any applications be received, they will not be forwarded for consideration during the hiring process.
Equal Employment Opportunity
The FBI is an Equal Opportunity Employer and all qualified applicants will receive consideration for this vacancy. Unless explicitly authorized by law, selection will be made without regard to, and there will be no discrimination because of, color, race, religion, national origin, marital status, parental status, physical or mental disability, genetic information, age (40 or over), sex (including pregnancy and related conditions, gender identity, and sexual orientation), or on the basis of personal favoritism, or any other non-merit factors.

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