Lead Patient Financial Representative

Location:Cape Coral Hospital -636 Del Prado BlvdCape Coral FL 33990

Department: Registration Services

Work Type: Full Time

Shift: Shift 1/6:00:00 AM to 4:30:00 PM

Minimum to Midpoint Pay Rate:$17.34 - $21.67 / hour

Summary
As a first point of access for Lee Memorial Health System this position acts as a lead resource for our Emergency Department Financial Counselors. Working collaboratively with care givers and performing bed side registrations these individuals coordinate assignments ensure completion and prioritization. These individuals are also responsible for screening for possible assistance through government and/or financial assistance programs. This job requires the ability to be multi-task oriented while using critical thinking skills to appropriately handle complexity and stress while displaying excellent customer service at all times. These team members also assist with departmental training and act as lead resource for staff in the absence of management.
Requirements
Educational Requirements
Degree/Diploma Obtained
Program of StudyRequired/
Preferredand/or
High School Diploma or Equivalent
Requiredor

Additional Requirements
Post high school training and prefer Associates Degree or in the process of obtaining degree. Experience Requirements
Minimum Years Required
Area of ExperienceRequired/
Preferredand/or
1 Year
Customer ServiceRequiredand
2 Years
HealthcareRequiredor
2 Years
SchedulingRequired
Additional Requirements
Experience with Epic is preferred. State of Florida Licensure Requirements
Licenses
Required/
Preferredand/or
Not Required

Certifications/Registration Requirements
Certificates/Registrations
Required/
Preferredand/or

US:FL:Cape Coral