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The Lead Scrum Master facilitates and aligns across team(s) including Leadership, Product Owners, stakeholders, other Scrum Masters and the Program Team to iteratively and incrementally deliver value. Acts as the catalyst for change by making the evolving processes work for the entire team/portfolio of teams. Acts as the servant leader for aligned team(s) by creating an environment that empowers and energizes team members, with a focus on accountability, adaptability, collaboration, and high-performance. Shares expertise and learnings with a community of like-minded Scrum Masters to accelerate Humana’s agile transformation.Ensures the implementation of various frameworks in order to focus on value, flow, quality, predictability, modern engineering practices, and driving continuous improvement of the full team.The Lead Scrum Master performs complex work necessitating the ability to solve problems and issues of diverse scope by drawing from extensive prior experiences and knowledge of best practices.

• Guide and mentor functional leadership to use Scrum and SAFe practices and patterns to deliver high-quality products and services.
• Continuously grow the agile skills for all members of the team(s). Demonstrate how to easily navigate through different coaching stances deliberately (coaching, mentoring, teaching, facilitating).
• Define an empowering environment by creating techniques that energize all team members.Drive continuous focus on accountability, adaptability, and collaboration.
• Mentor and advise team(s) to a high-performing level by nurturing self-organization and team cohesion.
• Drive escalation processes to ensure team productivity; remove impediments obstructing the pursuit of the team's goals.Define strategies to ensure work is visible, impediments are removed, and progress is viewable and continuous.
• Co-define and publish team metrics to demonstrate team capacity, predictability, & maturity.
• Lead teams and partner with Coaches through organizational change leveraging change management frameworks such as Kotter’s Leading Change and PROSCI ADKAR.
• Collaborate with other Scrum Masters and Agile Coaches to help define continuous improvement of Agile practices across the organization, including through Communities of Practice.
• Work impacts the achievement of results for a function, influencing functional strategies. Exercises considerable independent judgement and decision making on complex issues. Establishes priorities and timelines for own work and provides direction regarding priories for a work group.
• Supports multiple agile teams (including Software Service Delivery and/or Implementation Services).

Use your skills to make an impact


Required Qualifications:

• Typically, 5+ years related experience including 3+ years as a Scrum Master
• 3+ years of experience working with agile methodologies on large scale, technically complex projects
• Expertise in understanding of agile methodologies, values, practices and patterns.
• Expertise in coaching and mentoring others
• Expertise in ability to facilitate the removal of impediments
• Advanced facilitation, presentation, influencing, and relationship management skills.
• Thrives in an VUCA environment (volatile, uncertain, complex, ambiguous)
• Validated agile learning/credentials such as CSM, A-CSM, SA, PSM, IC Agile such as ACC (IC-Agile, IC-Agile ATF (Agile Team Facilitator)
• Expertise with Agile Tracking tools (agile lifecycle management tools) such as ADO, Jira, VersionOne (Digital.ai), Rally

Preferred Qualifications:

• Bachelor's degree in business, Information Technology or a related field
• 5+ years of experience as a Scrum Master working in a Scaled Agile (SAFe) agile environmentScaled Agile (SAFe) certification(s): RTE and/or Safe Program Consultant (SPC).
• Experience leveraging data and making recommendations regarding team metrics to demonstrate team capacity, predictability & maturity
• Agile coaching experience with Agile methodologies such as Scrum orKanban
• Expertise with Portfolio Tools such as Service Now, Jira Align, PlanView/Leankit, Rally
• Experience with Lean and implementing a process improvement mindset
• Experience with testing practices (Gherkin) and DevOps.
• Experience with Azure Dev Ops as a product backlog tool.

Scheduled Weekly Hours

40

Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$115,300 - $158,600 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About us


Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of Humanato take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.