Lead Scrum Master

Dallas, Texas


Employer: AT&T
Industry: 
Salary: $143800.00 per year
Job type: Full-Time

Job Description:

This position is located in Downtown Dallas, TX and requires office presence three days per week.

At AT&T, you'll be empowered to create real change in an ever-expanding, connected world. As part of our corporate team, your impact will be felt no matter how your work translates to our core goal of serving customers and transforming lives. We're fueled by a passion to provide innovative solutions and driven to connect the world in meaningful ways.

Our Human Resources Technology and Analytics (HRTA) organization is on a mission to improve employee experiences and HR operations by leveraging data insights and strategic enterprise platforms supported by GenAI capabilities. To fulfill that mission, HRTA is transforming into a lean, agile, customer-centric, and highly collaborative team.

The Lead Scrum Master role is a critical role in our HR digital factory team that is focused on deploying low-code solutions in Workday and ServiceNow. We are organized into six scrum teams, each with product owner, platform configurators, and testers. The role of the Scrum Master is to be the servant leader of the scrum team. The scrum team uses an agile scrum development methodology, which allows the team to self-organize to deliver with speed and quality and ensures sustainability and continuous improvement of the team's ability to deliver.

Key responsibilities:
  • Support iteration execution by facilitating team events (Backlog Refinement, Team Planning, Team Sync, Review, Retrospective), strong collaboration with the Product Owner, and synchronization with ART's cadence.
  • Improve flow by visualizing the team's work, measuring and optimizing flow, and coaching built-in quality practices.
  • Build a high-performing team by creating a psychologically safe environment, fostering strong collaboration on and amongst agile teams, and coaching with powerful questions.
  • Facilitate PI planning with excellent preparation. Draft PI plans, create team PI objectives, and review final plans and business value.
  • Improving ART performance by facilitating cross-team collaboration, building trust with stakeholders through delivered commitments, coaching IP iterations, helping the team inspect & adapt, and facilitating the problem-solving workshop.


An ideal candidate has the following skills:
  • Agile Development
  • Scaled Agile Framework (SAFe)
  • DevOps
  • Strategic and tactical planning
  • Communicating Complex Concepts
  • Cross-Team Collaboration
  • Team Coaching
  • Servant Leadership
  • Negotiation
  • Conflict Management


And the following experience:
  • 5-8 years experience as a Scrum Master/Team Coach of a scrum/kanban team configuring features in ServiceNow or Workday
  • Turning a low-morale team into a high-performing team
  • Co-developing ART flow metrics and successfully improving ART performance
  • Successfully managing dependencies across functional silos


And embraces our four "How We Connect" cultural pillars:
  • Serve Customers First: Empathetic / Passion and Pride / Customer-centric / Simplicity
  • Move Faster: Disciplined Agility / Empowerment / Speed and Decisiveness / Discovery and Improvement
  • Act Boldly: Future Focused / Candor / Ambition and Courage / Challenging
  • Win as One: Cross-company Collaboration / Accountability / Inclusion / Inspiration


Preferred Education & Certification for this role:
  • Bachelor of Science degree in any Technical, Engineering, Information Systems or related fields
  • SAFe® 6.0 SSM and SAFe® SDP certification


A career with AT&T comes with big rewards. As part of our global team, you'll join other trailblazing industry leaders, passionate about improving lives and sharing the stories and experiences that matter. You'll be inspired to make a difference through company-sponsored initiatives or by joining one of our employee groups. And no matter where you are in your career trajectory, you'll be rewarded by the impact you can make in the lives of millions.

If you're ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today! #LifeatATT #LI-Hybrid

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Weekly Hours:
40

Time Type:
Regular

Location:
Dallas, Texas

Salary Range:
$143,800.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Created: 2024-05-04
Reference: R-21596
Country: United States
State: Texas
City: Dallas
ZIP: 75287


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