Lending Partnerships Operations Manager

The QuickBooks Money team is on a mission to transform small business banking, lending and payments. We have a bold vision to put small businesses in complete control of their money and to make

money easy, instant and optimized. As we accelerate innovation and transform our existing offerings, we want to build products that work better together across getting paid, paying others, accessing capital, and managing money. Today, QuickBooks customers can access funding (capital), manage their cash flow, send and receive payments, process invoices, sync their banking and accounting instantly. Imagine a

world where we help SMBs make the right decision about when to take funding, how much to take, and what type. We're working to make this a reality.

If you are passionate about innovating for small businesses, solving customer problems, tapping the power of big data, and working in an incredibly fast-paced and fun environment, we invite you to come

join our team. We are looking for a Senior Manager that will be focused on the Lending vertical (both direct lending business and referrals to lending marketplace) to help us drive long-term scalability by working to optimize partnerships to power seamless financial services products for small businesses.

The ideal candidate will have a strong analytical toolkit and the ability to seamlessly translate insights into action plans to drive optimization of partnerships. This person has experience collaborating with external

partners to drive results. This person will excel in cross-team collaboration with Product, Go-to-Market, Legal and Compliance, Finance, and Strategy. The Money Platform is underpinned by partnerships with institutional partners, capital providers and banks, so optimizing these relationships is critical to our success.

The preference is for this role to be in-person (2-3 days per week) in the Intuit San Francisco, Mountain View, Los Angeles, or New York office. This position will report to the Head of Platform and Partnership Success, QuickBooks Money Team.

Responsibilities

• Drive diagnostic reviews to assess opportunities with our existing partnerships, specifically within the Lending vertical
• Establish hypotheses for optimizing existing partnerships to drive revenue increase and cost reduction; lead negotiations to drive implementation of those solutions
• Be an expert in SMB Lending segment; establishing a POV on innovations in lending to inform platform strategy and optimization
• Oversee operations of money products and various checkpoints of money movement for the lending business
• Third party vendor management to include onboarding and integration support, monitoring SLAs, error remediation, and portfolio management; build relationships with vendors and facilitate connection with key internal stakeholders
• Drive strategic renewals and extensions of current engagements
• Build trusted relationships with Partners, as well as internal stakeholders (Legal, Compliance, Product, Product Marketing, Capital Markets)
• Develop KPIs for Strategy, coordinate reviews internally with stakeholder team leaders
• Support other business functions with projects on an ad-hoc basis
• Drive a rapid innovation cycle that maximizes speed, quality and operational efficiencies