Licensing Specialist - Office & Admin Specialist Int

Job Details

Working Title: Licensing Specialist - Office & Admin Specialist Int
Job Class: Office and Administrative Specialist, Intermediate
Agency: Medical Practice Board

• Job ID: 80137
• Location: St. Paul
• Telework Eligible: Yes - Hybrid
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/11/2024
• Closing Date: 09/17/2024
• Hiring Agency/Seniority Unit: Medical Practice Board / Medical Practice Bd-AFSCME
• Division/Unit: Medical Office Manager / Licensure
• Work Shift/Work Hours: Day Shift
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $20.45 - $27.12 / hourly; $42,699 - $56,626 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 206 - Clerical/AFSCME
• Work Area: Licensing
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

The Minnesota Board of Medical Practice protects the public's health and safety by assuring that the people who practice medicine or as an allied health professional are competent, ethical practitioners with the necessary knowledge and skills appropriate to their title and roles.

This position exists to inform the public and professions of provisions of the Minnesota Medical Practice Act, Minn. Stat. § 147, and other Minnesota statutes pertaining to the licensure of health care professionals under the Board's jurisdiction, and rules and regulations promulgated under these statutes. This position is responsible for receiving and processing credentialing applications and supporting documentation for the licensing/registration of physicians, allied health professionals under the Board's authority, and professional firms, providing administrative support and providing clientele with information, assistance and services.

Note: This position is eligible to work a hybrid telework schedule with a mix of in office telework workdays. Schedule to be determined by management at time of hire.

Qualifications

Minimum Qualifications

• Customer service skills sufficient to (1) provide prompt, courteous and accurate information to customers on the phone, in-person, through e-mail and other written correspondence; and (2) effectively communicate and elicit information with tact and diplomacy in difficult situations and efficiently resolve customer problems.
• Word processing sufficient to use software to create, format, edit, print, and save a variety of documents, including spreadsheets, tables, charts, and graphs.
• Data entry skills sufficient to enter, compile, evaluate, store, retrieve and create data reports in an accurate and organized manner.
• Knowledge of communications sufficient to: (1) write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction; (2) communicate effectively with internal and external customers; and (3) explain the reasons for transactions and procedures, rules, and regulations so others understand the information they are being given.
• Typing/Keyboarding skills sufficient to type/keyboard a variety of documents accurately.

Preferred Qualifications

• Microsoft Office skills at an intermediate level.
• Demonstrated attention to details and accuracy sufficient to review, evaluate and process licensure applications ensuring applicable laws and rules are met.
• Good interpersonal and problem-solving skills in dealing with customers in a manner that is non-escalating, helpful and directed toward customer satisfaction.

Additional Requirements

Successful candidate must pass past-employer reference checks and a criminal history verification. It is the policy of the Board that all employees submit to a background investigation prior to employment. The background check may consist of the following components:

SEMA4 Records Check (applies to current and past state employees only)

Criminal History Check

Employment Reference Check

Social Security

Education Verification

Other legally required records checks

Personal Reference Check

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .

Contact

If you have questions about this position, contact Jessica Fenlon at jessica.fenlon@state.mn.us

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Jessica Fenlon at jessica.fenlon@state.mn.us .

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.