Logistics - Customer Service

Our client is seeking a Logistics Customer Service to join their team.

Job Title: Logistics Customer Service

Location: Hybrid in Eastvale, CA

Pay Range: $22/Hr to $23/Hr
Contract on W2

What's the Job?

Logistics Customer Service
Below is bit more information about the responsibilities.
- Resolve Logistics-related Customer Service tickets. General SLA: First response: 24hrs, Resolution 72hrs.
- Identify root causes of escalated issues and provide appropriate resolutions:
- Coordinate with other teams/departments
- Use tools i.e. Internal system to conduct simple research at order/package level
- Support ticket deepdives by categorizing issue types

What's Needed?

Must have
Logistics experience
Customer Service experience

Good to have
Amazon work experience

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.