Long Term Disability Claims Specialist - National Remote

You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.SM

As a Long-Term Disability Claims Specialist, your primary responsibilities will be assessing eligibility for Long Term Disability benefits, and reviewing for ongoing medical, vocational, and financial accuracy. The ability to manage both new and ongoing Long-Term Disability claims in a way that balances accuracy and efficiency requires a significant amount of time and perseverance. Training is just the beginning, and we have a robust mentoring program which will last approximately 4-6 months. The Key systems that you will be using on a regular basis are the claims system itself, plus multiple websites to gather information and work with our vendors. Additionally, you will be regularly accessing the Microsoft suite, especially Outlook, Teams for chat and video calls. Having a great attitude is key to being a strong member of our team. You will also need strong analytic skills and communication skills - both written and verbal, and the ability to adapt to technology and change. You will be involved in both answering incoming phone calls and making outbound phone calls as needed. This is a remote position, so you must have work area compliant with remote worker policy. And, while you should be able to work independently, you still must be able to work as a team and take direction from your Team Leaders. You will be required to take breaks as outlined in our policy, including a lunch break, which can vary based on flexibility by person and coverage

This position is full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer 3-5 weeks of paid training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Primary Responsibilities:

• Providing expertise or general claims support to teams in reviewing, researching, investigating, negotiating, processing, and adjudicating Long Term Disability claims.
• Communicating ongoing status and decisions both in writing and verbally
• Authorizes the appropriate payment or refers claims to Team Lead or Manager for validation of adverse or over limit approvals

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent work experience
• Must be 18 years of age or older
• 1+ years reviewing and rendering initial liability determinations on Long Term Disability claims.
• 1+ years of experience issuing monthly payments on Long Term Disability claims
• Experience with Microsoft Word (ability to create, modify and send documents)
• Experience with Microsoft Excel (ability to create, modify and send spreadsheets)
• Ability to work full-time, Monday - Friday. Employees are required to work our normal business hours of 8:00am - 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends.

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Washington, Rhode Island, OR Washington, D.C. Residents Only: The salary range for this is $48,300 - $94,500 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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