Loss Prevention Operations Manager

• LE POSTE
• VOTRE PROFIL

Loss Prevention Operations Manager

Publiée le 10.07.2024

Sephora

General Management

Référence : 251292

Ajouter aux favoris

Ouvrir Partager

• Localisation :
  Remote, United States
• Type de contrat :
  Permanent Job

Postuler

• LE POSTE
• VOTRE PROFIL

Le poste

Loss Prevention Operations Manager

Votre profil

Job ID: 251292
Location Name: FSC REMOTE SF/NY/DC -173(USA_0173)
Address: FSC, Remote, CA 94105, United States (US)
Job Type: Full Time
Position Type: Regular
Job Function: Loss Prevention
Remote Eligible:Temporary Remote, Onsite Requirement June 2026 in Indianapolis, Indiana

Company Overview:

At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the Extra Ordinary in each of us. We are united by a common goal - to reimagine the future of beauty.

The Opportunity:

Your role at Sephora... As a Remote LP Operations Manager you are responsible for protecting Sephora Stores, Merchandise, and People to mitigate theft and ensure only authorized persons are entering store. This role will manage the team of contractors who provide access to retail locations while store teams are not present; monitor store construction work and safety, and ensure the physical safety of the store when work is being performed during off hours. Predominately, this role's responsibilities will occur between 9pm and 6am CST and other times as needed. Operational hours may change based on business needs. The role will predominately be responsible for collaborating with the Sephora Store Construction Project Managers and Site Supervisors. The role will review and verify overnight audit log of work and act as resource to ensure Remote Support team is providing the required level of support. Other similar duties may be assigned based on business needs. The role will collaborate with the Store teams and FSC Store Support teams for communication and follow-up/feedback.

In addition, you will:

• Ensure daily tasks are being performed by support team including overnight audit log of work are accurate.
• Provide reporting to risk management leadership on activities being performed and ensure that the program is operating as intended.
• Act as the point escalation for store work teams.
• Seek feedback from cross functional partners on process and recommend any changes to Risk Management leadership.
• Schedule team members to ensure all projects are supported.
• Collaborate with Loss Prevention field team on any employees supporting the project, providing feedback and address any issues identified.
• Provide investigative support in Retail at the direction of Leadership.
• Perform audits of team activity to ensure expectations are being met.

We would love to hear from you if you have...

• Retail Loss Prevention experience 5+ years.
• High level of experience with CCTV and Access Control systems.
• Familiarity with Case Management, Project Management, and Task Management systems.
• Experience with building safety and emergency response.
• Experience managing teams of 5+ people.

The annual base salary range for this position is $81,000.00 - $108,000.00 The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; a superior 401(k) plan, various paid time off programs; employee discount/perks; life insurance; disability insurance; flexible spending accounts; and an employee referral bonus program. This job will be posted for a minimum of 5 days.

While at Sephora, you'll enjoy...

• The people. You will be surrounded by some of the most talented leaders and teams - people you can be proud to work with.
• The learning. We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
• The culture. As a leading beauty retailer within the LVMH family, our reach is broad, and our impact is global. It is in our DNA to innovate and, at Sephora, all 40,000 passionate team members across 35 markets and 3,000+ stores, are united by a common goal - to reimagine the future of beauty.

You can unleash your creativity, because we've got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. This , is the future of beauty. Reimagine your future, at Sephora.

Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Sephora will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.