LTE License and Permit Program Associate - Senior (Madison)

Introduction

We are dedicated to working with Wisconsinites while preserving and enhancing the natural resources of Wisconsin. In partnership with individuals and organizations; DNR staff manage fish, wildlife, forests, parks, air and water resources while promoting a healthy, sustainable environment and a full range of outdoor opportunities.

The Wisconsin DNR is hiring an LTE (Limited Term Employee) - License and Permit Program Associate - Senior at our offices, in Madison, WI.

This recruitment may be used to fill future similar vacancies.

To see all current opportunities available at DNR, follow this link: DNR (wisc.jobs) .

Position Summary

This position assists in administering the statewide wastewater, municipal waterworks, and small water system (OTM/NN) operator certification programs authorized under ch NR 114, Wis. Adm. Code. This includes initially certifying and renewing operators, processing applications, administering, and proctoring exams, processing fees, and database management. This position helps administer the many tasks associated with contacting customers, license/certificate distribution and renewals, and exam administration. This position will be responsible for testing enhancements, data entry and running of reports in the Environmental Licensing and Certification database (ECL).

This position is located in Madison, WI. Limited travel is required to proctor exams. Travel is required about 8-10 times a year.

50% Provide excellent statewide customer service for operators per requirements of NR 114.

• Communicate with operators via email, telephone, and letters to provide high quality customer service to operators to facilitate certification renewals.
• Provide initial licensures and renewals as outlined in administrative codes.
• Process operator renewal forms, training attendance rosters and training reports.
• Oversee collection and deposit of program fees.

15% Develop, maintain, and administer operator program exams.

• Coordinate exam administration and direct the statewide distribution of exam applications and materials to regional staff.
• Process operator exam applications, assemble exam packets and administer and proctor exams in various locations around the state.
15% Maintain the database for the operator certification program.

• Assist in further development and maintenance of the operator certification databases and on-line systems.
• Serve as a system tester for applicable IT projects while consulting with other related programs to ensure when changes are made the impact of the changes across programs are identified.
• Manage and regularly update ECL.

10% Create and maintain program protocols, operating procedures, training documents and webpages.

• Develop and routinely update the program web pages (in conjunction with Program staff) to ensure efficient public access to program information.
• Update or create forms to facilitate the program.
• Develop user guidance materials to train and support operators and Department staff.
• Create annual newsletter and other guidance to communicate with the operators.

5% Help train limited term employees to assist with administration of the program.

5% Other duties as directed by the Operator Certification Coordinator and Supervisor

Salary Information

This position pays $20.65 per hour and is in pay schedule and range 02-12. Compensation will be set in accordance with the State Compensation Plan.

Job Details

Job Details:

This is a Limited Term Employment (LTE) position and will not automatically lead to permanent state employment or be entitled to the same benefits as permanent employees.

More about LTE positions:

1) Offer a great opportunity to gain experience and learn about careers at the WI Department of Natural Resources.

2) Provide opportunities for individuals to enhance their resumes with skills learned on the job.

3) May accommodate flexibility for part-time or full-time work hours and seasonal schedules. Work schedules are dependent on business needs.

4) Allow individuals to hold multiple LTE appointments concurrently. If both LTE positions are at the same agency, the positions must be bona fide different positions. Each individual LTE position allows for maximum of 1039 hours in a twelve-month period.

Special Requirements:

1) Residency: To be considered for this position, you must be a resident of the State of Wisconsin.

A Wisconsin resident is a person who:

a. Has established a residence, as defined in s. 6.10(1), in this state not less than 10 days earlier;

b. Has resided in this state for not less than a total of one year out of the immediately preceding 5 years;

c. Is eligible to register to vote in this state; or

d. Is the spouse of a person meeting the requirements of par. (a), (b), or (c)." s.230.03(12), Wis. Stats.

2) Background Checks: The Department of Natural Resources conducts criminal background checks on final applicants prior to a job offer. Please note that a criminal charge or conviction on your record will not necessarily disqualify you from state employment. In compliance with the Wisconsin Fair Employment Act, the DNR does not discriminate on the basis of arrest or conviction record.

3) Eligible to work in U.S.: Applicants must be legally authorized to work in the United States at the time of hire. The Department of Natural Resources does not sponsor work visas at the time of hire or anytime during employment. All persons hired will be required to verify identity and eligibility to work in the United States and complete the required Employment Eligibility I-9 form upon hire.

Equal Opportunity Employer: The DNR is an equal opportunity employer that promotes and values diversity. We do not discriminate on the basis of race, ethnicity, religion, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability.

Qualifications

Minimum Qualifications:
• Excellent attention to detail
• Excellent customer service and communication skills
• Excellent organizational skills

Preferred Qualifications:
• Experience interpreting and communicating administrative codes or environmental policy requirements
• Databases (e.g., database management, data entry, uploading data, querying data, etc.)
• Experience providing program support (e.g., creating forms, updating records, communicating with customers and/or stakeholders, planning training, etc.)

How To Apply

Click the "Apply for Job" button and follow the directions. You will be able to save your application as many times as needed and make edits up until the point you submit your application. Once you submit your application, you will not be able to make any updates to the application or any materials submitted.

Please note that the Wiscjobs system will time you out after 30 minutes of activity, so be sure to save your work often to avoid having to re-start the application process.

For any position-related questions, please feel free to contact Zana.Sijan@wisconsin.gov.

For technical questions and troubleshooting related to the Wisc.Jobs site, please visit Commonly Asked Questions.

Your resume and letter of qualifications are very important parts of your application and are used during our evaluation process to determine your qualifications as they relate to the job. For instructions on developing your resume and letter of qualifications and what should be included in these materials, click here .

Deadline to Apply

Applications must be received by 11:59pm, Central Time, on September 30 th , 2024 in order to be considered.