M3P Billing Operations Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges

Primary Responsibilities:

• Monitors the daily operations of the department including all workflows, turnaround times, production levels, and staffing needs within budgetary and business planning guidelines
• Prepare, analyze, and monitor all Billing issues within tracking system to ensure all are completed within turnaround time established
• Effectively and professionally communicate results, challenges and solutions through daily interaction and regular reports with management
• Responds timely and effectively to requests from other departments as they relate to the functions of the Eligibility department
• Manage and train staff of 15
• Creates, analyzes, ad hoc reports to ensure all Billing is accounted for, and paid according to customer contracts. Partners with finance to understand variances, and fluctuations in revenue received
• Applies knowledge/skills to complex activities
• Demonstrates a depth and breadth of knowledge/skills in own area and is often able to apply these outside of own function
• Often acts as a technical resource to others in own function
• Anticipates customer needs and proactively identifies solutions
• Solves complex problems on own; proactively identifies new solutions to problems
• Plans, prioritizes, organizes, and completes work to meet established objectives
• Acts as a facilitator to resolve conflicts on team; seen as key team member on project teams spanning more than own function

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of billing or accounting experience
• 3+ years of experience working in an accounting department performing tasks such as: performing reconciliations, processing receivables
• 3+ years of experience displaying solid analytical and problem-solving skills
• 3+ years of people leadership/management experience
• Ability to demonstrate solid proficiency in MS Suite and other systems

Preferred Qualifications:

• Background working with Oracle/ORMB/BRMS
• Solid organizational background
• Background in a Billing/Accounts Receivable Department

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington, Washington, D.C. Residents Only: The salary range for this role is $88,000 to $173,200 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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