Insight Global is seeking a dedicated Desktop Support Specialist with a strong proficiency in Mac systems to join our IT team. The ideal candidate will be responsible for providing technical assistance and support related to computer systems, hardware, and software, with a focus on Apple products. Key responsibilities include troubleshooting issues, maintaining and upgrading Mac systems, providing end-user training, and ensuring the security of desktop environments. The role requires a deep understanding of macOS, familiarity with Apple hardware, and excellent problem-solving skills. Candidates should have a track record of delivering high-quality customer service and professionalism.

$17/hr to $20/hr

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience
- 3+ years Mac Desktop Support experience
- Office 365
- Jamf

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.