Summary

This position is located in the Applied Research and Methods (ARM), Center for Design, Methods, and Analysis (CDMA). The CDMA contributes to the quality of GAO's work by providing methodological, analytical, and technical assistance to teams by developing strong job designs, introducing innovative methods, and transferring skills and knowledge to team members. To learn more about ARM visit: ARM

This job is open to

• Federal employees - Competitive service
  
  Current or former competitive service federal employees.
• Individuals with disabilities
• Special authorities
  
  Individuals eligible under a special authority not listed above, but defined in the federal hiring regulations.
• Veterans

Clarification from the agency

The GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Applicants employed by other federal excepted service agencies who do not have status gained in the competitive service are ineligible for consideration.

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Duties

The ARM, Center for Design, Methods, and Analysis (CDMA) unit is seeking an experienced professional to serve as a Survey Analyst to perform the following:

Utilize qualitative and quantitative analytical skills to analyze, evaluate, and improve the efficiency of internal administrative, organizational, or management operations.

Develop and administer engagement and internal surveys using GAO web-based software or other document creation programs such as Adobe Acrobat or Microsoft Word.

Analyzes a variety of survey and operations data to support technical operations and develop recommendations to support team initiatives and briefs those recommendations to ARM management.

Develop, design, and maintain custom databases (SAS and Stata data sets, R data frames, Access databases, etc.), and automated systems for tracking ARM processes, engagement and internal survey respondents, and data.

Analyzes data using a variety of analytical tools, such as SAS, Stata, R, or Python. Perform electronic data testing to assess accuracy and reliability of the data, documents analytical methods, and interprets results.

Leads projects, develops timelines, and works with functional specialists and other staff on any technical issues affecting the implementation of new projects and services.

Recommend and participate in the development of policies and procedures to support program and technical operations and takes the lead in preparing and reviewing any supporting technical documentation.

Coordinate with other staff offices to develop plans for delivering products and services that meet customer requirements.

Work closely with staff to develop methodologies and strategies to improve the quality of team programs and services delivered.

Conduct research of various alternatives and analyzes the advantages and disadvantages of each alternative. Develop recommendations and briefs those recommendations to management for approval.

Analyze customer needs to determine functional requirements and technical options.

Present analysis results utilizing written and oral communication skills. Prepare documents, written reports, plans, and presentations to support analysis.

Initiate collaboration with a variety of staff at all levels throughout the agency, collect and analyze information, coordinate work, provide analytical and technical assistance, make recommendations, and implement new and innovative projects that improve the efficiency and effectiveness of CDMA processes and operations.

Perform other duties as assigned, including special projects.

Requirements

Conditions of Employment

1. Must be a U.S. Citizen.
2. You will be required to submit a financial disclosure statement.
3. Must be able to meet/maintain suitability & security requirements. You may be required to obtain and maintain a security clearance depending on the engagements, projects, and initiatives you are assigned to.
4. Completion of a probationary period is required.
5. Selective Service registration, if applicable.

Qualifications

You must have at least one year (52 weeks) of specialized experience at the next lower band or level equivalent to the GS-11 level in the federal service, or comparable private/public sector experience which has equipped you with the skills and knowledge to successfully perform the duties of the position. Specialized experience for this position is defined as:

- extensive experience using web-based survey software to support the design, management, and analysis of surveys;

- applying qualitative and quantitative techniques and evaluation methods to analyze, evaluate, and improve the efficiency of operations and the delivery of services;

- analyzing data using a variety of analytical tools, such as SAS, Stata, R, or Python; and

- proposing and recommending changes and strategies for more efficient and effective operations.

All requirements must be met before the closing date of this announcement.

Education

There is no education requirement for this position.

Additional information

This is a bargaining unit position.

Based on the staffing needs, additional selections may be made through this vacancy announcement.

Travel and relocation expenses will not be paid for by the GAO.GAO participates in the Electronic Employment Eligibility Verification Program (E-Verify). E-Verify helps employers determine employment eligibility of new hires and the validity of their Social Security numbers. If selected, you will be required to complete the Form I-9 at the time of appointment. Click here for more information about E-Verify and to obtain a copy of the Form I-9.

You will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. At the time of appointment, you will be required to update the OF-306.

You will be subject to a determination of suitability for Federal employment.

GAO provides reasonable accommodations to applicants and employees with disabilities. To request accommodation, please email ReasonableAccommodations@gao.gov.

GAO's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.

GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Initial appointments, permanent or indefinite, to the GAO require completion of a probationary period.

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If you meet the qualification requirements stated, you will be further rated based on your responses to the assessment questions. Please make sure that your responses to the assessment questions are supported in your resume.

Please follow all instructions carefully. If you provide incomplete answers, fail to provide a narrative response to any vacancy question(s) that requires further explanation, or if your response to a vacancy question is "see resume" or like answer, your rating may be affected or you may be determined ineligible.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

• Interpersonal Skills, Project Management, Research, and Technology Application

To preview the assessment questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12423325

• Benefits
  
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  To apply for this position, you must submit a complete application package which includes:
  
  1. RESUME: You are encouraged to use the USAJOBS resume builder to create your resume. In describing your experience, please be clear and specific. In addition to describing duties performed, you must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week. We will not make assumptions regarding your experience. Failure to provide this information may result in loss of consideration. CV's are not recommended.
  2. SF-50: Current and former federal employees eligible for reinstatement must submit a copy of your most recent Notification of Personnel Action (SF-50) that indicates your position information (i.e. title, series, grade).
  3. VETERANS: VEOA and 30% Disabled Veterans must submit adequate proof of active service in the Armed Forces including Member 4 copy of your DD-214, which indicates character of service. To claim 10-point veterans' preference, you must also submit an SF-15 and a letter from the Department of Veterans Affairs verifying the percentage of your disability and preference in hiring. To claim 5-Point veterans' preference, you must submit a Member 4 copy of the DD - 214 or if you are currently active duty: an official statement of service from your command.
  4. MILITARY SPOUSE: If you are apply under Military spouse preference, you must submit Proof of marriage to the service member; and a copy of PCS orders authorizing the spouse to accompany the service member to a new duty location; or Proof the service member was released or discharged due to a 100 percent disability; or Proof of the service member's death while on active duty.
  5. DISABILITY: If you are applying under the Schedule A hiring Authority for individuals with disabilities, you must submit proof disability.
  6. Former Peace Corps and AmeriCorps Vista Volunteers: You must submit Certification of this volunteer service.
  
  If you fail to submit any of the documentation listed above your application will be considered incomplete, and will result in loss of consideration.
• How to Apply
  
  To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
  
  A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
  
  - To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  
  - Follow the prompts to select your resume (you are encouraged to create a resume using the USAJOBS resume builder)and/or other supporting documentsto be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  
  - After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  
  To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
  
  For technical issue with USAJOBS: Please refer to the USAJOBS help page.
  
  Agency contact information
  
  
  
  Ebonye Watson
  
  Email
  
  watsone@gao.gov
  
  Address
  
  Government Accountability Office
  
  Human Capital Office
  
  441 G Street NW
  
  Washington, DC 20548
  
  US
  
  Next steps
  
  After the closing date of this announcement, GAO's Human Capital Office will conduct an evaluation of your qualifications by reviewing your assessment questionnaire and resume to complete an analysis. Please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview. This process may take up to 30 days
  
  If you do not meet the key requirements and/or basic qualifications, or you fail to submit all required application materials, your application will not be considered.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Equal Employment Opportunity (EEO) Policy
  • Criminal history inquiries
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

To apply for this position, you must submit a complete application package which includes:

1. RESUME: You are encouraged to use the USAJOBS resume builder to create your resume. In describing your experience, please be clear and specific. In addition to describing duties performed, you must provide the exact dates of each period of employment (from MM/YY to MM/YY) and the number of hours worked per week. We will not make assumptions regarding your experience. Failure to provide this information may result in loss of consideration. CV's are not recommended.
2. SF-50: Current and former federal employees eligible for reinstatement must submit a copy of your most recent Notification of Personnel Action (SF-50) that indicates your position information (i.e. title, series, grade).
3. VETERANS: VEOA and 30% Disabled Veterans must submit adequate proof of active service in the Armed Forces including Member 4 copy of your DD-214, which indicates character of service. To claim 10-point veterans' preference, you must also submit an SF-15 and a letter from the Department of Veterans Affairs verifying the percentage of your disability and preference in hiring. To claim 5-Point veterans' preference, you must submit a Member 4 copy of the DD - 214 or if you are currently active duty: an official statement of service from your command.
4. MILITARY SPOUSE: If you are apply under Military spouse preference, you must submit Proof of marriage to the service member; and a copy of PCS orders authorizing the spouse to accompany the service member to a new duty location; or Proof the service member was released or discharged due to a 100 percent disability; or Proof of the service member's death while on active duty.
5. DISABILITY: If you are applying under the Schedule A hiring Authority for individuals with disabilities, you must submit proof disability.
6. Former Peace Corps and AmeriCorps Vista Volunteers: You must submit Certification of this volunteer service.

If you fail to submit any of the documentation listed above your application will be considered incomplete, and will result in loss of consideration.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

- Follow the prompts to select your resume (you are encouraged to create a resume using the USAJOBS resume builder)and/or other supporting documentsto be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

For technical issue with USAJOBS: Please refer to the USAJOBS help page.

Agency contact information



Ebonye Watson

Email

watsone@gao.gov

Address

Government Accountability Office

Human Capital Office

441 G Street NW

Washington, DC 20548

US

Next steps

After the closing date of this announcement, GAO's Human Capital Office will conduct an evaluation of your qualifications by reviewing your assessment questionnaire and resume to complete an analysis. Please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview. This process may take up to 30 days

If you do not meet the key requirements and/or basic qualifications, or you fail to submit all required application materials, your application will not be considered.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Equal Employment Opportunity (EEO) Policy
• Reasonable accommodation policy
• Criminal history inquiries
• Financial suitability
• Selective Service
• New employee probationary period
• Signature and false statements
• Privacy Act
• Social security number request