Manager, Information Resources

Manager, Information Resources - Client Services

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we are looking for strategic thinkers who will help assure the security and compliance of UT Southwestern. With a career in our Information Technology department at UT Southwestern, you will be able to help with our mission to provide exceptional clinical care and create cutting-edge research programs as you grow your IT and security career. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a life-changing career!

Job Summary

UT Southwestern is seeking a skilled and experienced Manager of Information Resources within our Client Services team. The Manager of Information Resources reports directly to the assistant director and works under minimal supervision to plan, organize, and coordinate various functions to support UT Southwestern Medical Center and clinics. This position is responsible for the day-to-day operations, support, and management of various campus projects. You will lead a team of technical staff to provide guidance, performance evaluations, and professional growth. This position requires someone who is structured and organized in their approach to leadership and possesses a forward-thinking/continuous process improvement mindset. Work hours: First Shift 8am - 5pm, Monday through Friday (rotating on call after hours). This position is 100% on site.

Experience and Education

Minimum Requirements

• Bachelor's degree with major coursework in computer science, math, information systems, or another related field.
• Six (6) years progressively responsible information technology experience. OR
• High school diploma or GED and eight (8) years progressively responsible and applicable information technology experience, required.
• Two (2) years in supervisory or managerial role, required.

Preferred Requirements

• ITIL Certification
• Project Management skills
• Familiarity with the healthcare environment

Job Duties

• Manages Information Resources section, such as Network Services, Software Systems Programming, Computer Training, etc. following university policies and procedures and using effective management, communication, and customer service skills to develop and ensure effective program.
• Develops, revises, recommends, and interprets policies and procedures for section to ensure all applicable laws and governmental guidelines are followed and that employees are treated in equitable manner.
• Coordinates various projects and programs for section ensuring all tasks are completed by established deadlines and to ensure that quality customer service is provided for faculty and staff.
• Assists campus departments in assessing technical requirements that meet needs of their operation.
• Completes work specific to assigned section using appropriate technologies and communication skills.
• Supervises group of professional and/or administrative support employees.
• Performs other duties as assigned.

To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/

For general COVID-19 information, applicants should visit https://www.utsouthwestern.edu/covid-19/work-on-campus/

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. This position is security-sensitive and subject to Texas Education Code •51.215, which authorizes UT Southwestern to obtain criminal history record information. UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.