Company Overview

Empower is a visionary healthcare company committed to providing quality, affordable medication to millions of patients across the nation. We hold the distinguished position of being the largest 503A compounding pharmacy and FDA-registered 503B outsourcing facility in the country serving the functional medicine markets.

What sets us apart is our relentless focus on three core values: People, Quality and Service. Our dedicated team of professionals collaboratively works to break new ground in the fields of manufacturing, distribution and quality control, providing a uniquely integrated approach to healthcare. Leveraging our vertical integration of the pharmaceutical supply chain, state-of-the-art technology, and a commitment to excellence, we are constantly pushing the boundaries of what is possible in medication accessibility and affordability.

You're not just starting a job; you're joining a mission. We believe in empowering our team to innovate, grow, and drive real change in the healthcare industry. If you're a forward-thinker who thrives in a fast-paced, transformative environment, Empower is the place for you. Here, you'll be encouraged to share your ideas, expand your skill set, and contribute to projects that genuinely make a difference. We prioritize the well-being of our team members, and we offer a supportive and engaging workplace where your contributions are not just recognized but celebrated.

Let's revolutionize healthcare, together. Join us and be a part of something extraordinary.

Position Summary

At Empower, the Manager of Sales Development is pivotal in driving our mission to deliver innovative medications and expand access to quality, affordable healthcare. In this influential role, you will develop and implement sales strategies, drive revenue growth, and mentor a dynamic team of sales development representatives (SDRs) to achieve and surpass their targets.

Your expertise in tracking, analyzing, and reporting key performance metrics will be crucial in optimizing our sales processes and workflows. With a results-driven approach, you will implement and utilize advanced sales enablement tools and technologies to streamline lead generation and management, ensuring that our strategies remain at the cutting edge of industry trends. As the Manager of Sales Development, you will play a pivotal role in our company's success by collaborating closely with sales, marketing, and product teams to ensure consistency and alignment with our overarching business goals.

Your commitment to continuous improvement and innovation will help foster a work environment where creativity and accountability thrive. Additionally, your role will include conducting regular training sessions, providing mentorship, and supporting the professional development of your team members, ensuring they have the skills and knowledge to succeed.

If you are excited to contribute to our mission and join a team dedicated to making a difference in health and wellness, we encourage you to apply for the Manager of Sales Development position at Empower Pharmacy. Be part of our mission to expand access to quality, affordable medications while advancing your career in a supportive and forward-thinking environment.

Duties and Responsibilities

• Develops and implements sales development strategies to generate new business opportunities and drive revenue growth.
• Collaborates closely with sales, marketing, and product teams to promote consistency across departments and ensure sales development efforts align with overall business objectives.
• Leads, coaches, and mentors a team of SDRs to achieve and exceed their individual and team targets.
• Tracks, analyzes, and reports on key performance metrics, such as lead conversion rates, pipeline growth, and revenue generated from SDR activities.
• Evaluates and optimizes sales processes and workflows to improve efficiency and effectiveness.
• Maintains a results-driven approach with a fervent passion for achieving targets and fostering business growth.
• Collaborates with Sales training to refine and enhance sales processes for improved effectiveness and efficiency.
• Executes and supports sales campaigns while contributing to meaningful reporting using data-enriched metrics.
• Implements and utilizes sales enablement tools and technologies to streamline lead generation and management processes.
• Monitors and assesses the performance of sales automation platforms such as Revenue IO and Qualified.com, as well as the marketing qualified lead qualifier, to refine lead generation and conversion strategies for optimal results.
• Establishes and maintains strong relationships with key stakeholders, including sales leadership, marketing, and product teams.
• Stays updated on industry trends, market dynamics, and competitive landscape to identify new business opportunities.
• Prepares and presents regular reports and updates on sales development activities, performance, and outcomes.
• Fosters a collaborative and innovative work environment, encouraging accountability, creativity, and continuous improvement within the team.
• Provides mentorship and professional development opportunities to team members, supporting their growth and success within the organization.
• Evaluates employee performance, provides feedback and coaching as needed. Prepares performance evaluations for employees.
• initiating new relationships
• Conducts regular training sessions and provides coaching to SDRs to enhance their sales skills and performance.
• Performs other duties as assigned.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their hands and fingers to handle or feel in order to access, input, and retrieve information from the computer and other office productivity devices. The employee is regularly required to move about the office and around the corporate campus. The employee is regularly required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. The vision abilities required by this job include close vision.

Knowledge and Skills

• Proven track record of success in sales development or related fields.
• Exhibit comprehensive knowledge of sales processes, lead generation techniques, customer relationship management (CRM) systems, and sales automation platforms.
• Possess strong leadership with the ability to motivate and inspire team members effectively.
• Proficient utilization of tools such as Zoominfo and LinkedIn Sales Navigator to identify and qualify potential leads.
• Proficient in Microsoft Office Skills-Excel, Word, PowerPoint, Outlook.
• Knowledge and experience with Salesforce CRM, and use of Salesforce reporting.
• Excellent attention to detail.
• Excellent phone etiquette.
• Thrive in dynamic, fast-paced environments, with the ability to deliver high quality results consistently.
• Experience in Revenue IO or Qualified.com strongly preferred.
• Bilingual (English & Spanish) preferred.

Key Competencies

• Customer Focus: Ability to build strong customer relationships and deliver customer centric solutions.
• Optimizes Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Collaborates: Builds partnerships and works collaboratively with others to meet shared objectives.
• Resourcefulness: Secures and deploys resources effectively and efficiently.
• Manages Complexity: Makes sense of complex, high quality, and sometimes contradictory information to effectively solve problems.
• Ensures Accountability: Holds self and other accountable to meet commitment.
• Situational Adaptability: Adapts approach and demeanor in real time to match shifting demands of different situations.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Experience and Qualifications

• Bachelor's degree in business, healthcare, or any applied science.
• 2-3 years of Sales Development experience required. Preferably in healthcare or life sciences industry.
• 1-2 years of Supervisory experience, preferred.

Employee Benefits, Health, and Wellness

• No-Cost Medication: Get your prescribed compounded medications at no cost, ensuring your health without the financial burden.
• Onsite Health & Wellness - IV Therapy Drips: Rejuvenate with complimentary onsite IV Therapy drips, enhancing your well-being and energy levels.
• Comprehensive Medical, Dental, and Vision Options: Choose from three medical plans tailored to your needs, plus options for dental and vision coverage for you and your family.
• Telehealth visits: Access board-certified Doctors anytime, anywhere for you and your family.
• Paid & Volunteer Time Off: Enjoy paid time off for personal pursuits and contribute to causes you care about with volunteer time off.
• Paid Holidays (8 scheduled; 2 floating): Celebrate with eight scheduled holidays and two floating holidays, giving you flexibility and time for personal traditions.
• Life & AD&D Coverage: Secure your and your family's financial future with life and accidental death and dismemberment (AD&D) insurance.
• FSA (Flexible Spending Account): Manage healthcare expenses smartly with pre-tax dollars in a Flexible Spending Account (FSA).
• 401K Dollar-for-Dollar Up to 4%: Invest in your future with our 401K plan, featuring a dollar-for-dollar match up to 4%.
• Company Paid Long-Term Disability: Provided at no cost, which replaces 60% of your income if you become disabled for a long period of time.
• Flexible Schedules: Balance work and life seamlessly with our flexible scheduling options.
• Rewards & Recognition Program: Your hard work doesn't go unnoticed - enjoy rewards and recognition beyond your paycheck.

Additional Voluntary Benefits

• Accident Insurance: Pays a lump sum benefit to help cover expenses following an accidental injury.
• Hospital Indemnity Insurance: Enhance your peace of mind with supplemental hospital insurance for unexpected stays.
• Critical Illness: Protect your finances from the expenses of a serious health issue.
• Short-Term Disability: Protect your income during illness or injury with short-term disability coverage.
• Supplemental Life & AD&D: Add an extra layer of financial protection for you and your loved ones with supplemental life and AD&D coverage.
• Legal Services: Access professional legal assistance to address concerns confidently.
• Identity Theft Protection: Safeguard your identity and finances with our identity theft protection benefit.
• Pet Insurance: Care for your furry family members with our pet insurance coverage.
• Employee Assistance Program: Confidential counseling and support services for a holistic approach to your well-being.