Manager-Digital Product Mgmt

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Join Team Amex and let's lead the way together.

About Network & Acquiring Solutions

As part of the Global Merchant & Network Services group (GMNS), the Network & Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Multi-Rail Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers' evolving payment needs.

About the Role

We are embarking on a large-scale digital transformation program to modernize the Direct Debit platform across our proprietary European markets. We are seeking an experienced product owner who will support with defining and delivering new features to support the capability roadmap and partner with our engineer teams to deliver working software

Key Responsibilities

• Partner with product managers and product owners to drive the roadmap for the platform
• Work closely with stakeholders gathering requirements
• Understand and document user needs / pain points
• Creating features, business flows and acceptance criteria
• Break down features into user stories. Ensure work focuses on those with maximum value
• Complete research and analyze market trends / regulation
• Participate in team ceremonies; including daily standups, demos and retrospectives
• Follow external industry trends; competitor developments and regulatory changes
• Keep abreast with agile/scrum best practices
• Leading and mentoring peers and product analysts in product development best practices and approach

Requirements/Qualifications

• Ability to translate business requirements into user stories & technical specifications into business digestible instructions & guidelines
• Ability to effectively collaborate with internal and external stakeholders and effectively operate in ambiguity and quickly evolving priorities
• Strong collaboration skills, ability to navigate cross functional teams to deliver on shared objectives
• Previous experience managing end-to-end software execution in an agile environment for digital products preferred
• Knowledge of bill payment options, (Direct Debit Push and Pull Payment flows, Real Time Payments and Open Banking etc.) would be a plus
• Knowledge of European payment systems is a plus

Qualifications

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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