Responsibilities

The patient representative contributes to the quality of care delivery primarily through the role of patient /family advocacy. The patient representative focuses on patient / family satisfaction assisting and coordinating the fulfillment of the patient's needs. Serves as a liaison between patient and hospital staff. Must be able to demonstrate the knowledge and skill necessary to provide care based on physical, psychosocial, educational and safety related criteria, appropriate to the age of the patient's served. The marketing specialist contributes through the development of health fairs and other outreach programs. Responsible for planning, directing, and implementing a program of public and community relations to develop awareness and goodwill towards the Medical Center. Responsible for Media Relations, Publications, Health Promotions, Photography/Audiovisual Communications and Marketing Communications, Business Plan Development, Budget Development, Marketing Surveys. Coordinates and oversees the Senior Salud, Volunteer and Service Excellence Programs.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449 .

Qualifications

Bachelors degree in Marketing, communications, public relations or journalism required.

Bilingual (English / Spanish) required. Good oral and written communication skills. Visual and auditory acuity to perceive and interpret data. Assertiveness to deal with patients or families in potential conflict situations. Skillful in problem identification and problem solving. Must have customer relations skill / attitudes and approach. Ability to recognize the demands of emergency situations and responds in an organized manner. Basic knowledge of computer skills required.

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