Medical PBX Operator
Lake Forest, California
Employer: Medix
Industry: Allied
Salary: $21 - $23 per hour
Job type: Full-Time
Job Title: Medical PBX Operator
Location: Laguna Woods, California, United States
Job Type: Onsite, Contract to Hire
Start Date: ASAP
Job Description:
Medix is seeking a highly organized and efficient Medical PBX Operator to join a great healthcare team.. The ideal candidate will have experience working in a fast-paced medical or healthcare call center environment, handling a high volume of incoming calls and providing excellent customer service to patients and medical professionals.
Key Responsibilities:
Requirements:
Pay Range: $21-23 per hour, depending on experience
Hours: Monday to Friday, 8:00 AM to 5:00 PM
Interviews: In-person interviews
#MedixWest
Location: Laguna Woods, California, United States
Job Type: Onsite, Contract to Hire
Start Date: ASAP
Job Description:
Medix is seeking a highly organized and efficient Medical PBX Operator to join a great healthcare team.. The ideal candidate will have experience working in a fast-paced medical or healthcare call center environment, handling a high volume of incoming calls and providing excellent customer service to patients and medical professionals.
Key Responsibilities:
- Answering incoming calls with a heavy volume, averaging 200-300 calls per day.
- Routing calls to the appropriate person or department, primarily from patients seeking assistance.
- Handling emergency room (ER) calls and routing them to on-call doctors as necessary.
- Managing daily mail tasks, including operating the mail stamping machine twice a day and distributing mail to the correct departments.
- Folding and mailing billing forms as required.
- Assisting patients who are unsure of where to go by handling overflow calls and providing guidance.
Requirements:
- Prior experience as a PBX operator, preferably in a medical or healthcare setting.
- Minimum of 2 years of experience working in a medical or healthcare call center.
- Ability to handle a high volume of calls efficiently while maintaining a professional and courteous demeanor.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Familiarity with medical terminology and procedures is a plus.
Pay Range: $21-23 per hour, depending on experience
Hours: Monday to Friday, 8:00 AM to 5:00 PM
Interviews: In-person interviews
#MedixWest
Created: 2024-06-04
Reference: 228294_1717190699
Country: United States
State: California
City: Lake Forest
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