Medical Receptionist

The Bilingual Medical Receptionist is a key player in the healthcare team, offering a friendly face to greet patients upon their arrival. This role is responsible for managing patient appointments through scheduling, cancellations, and necessary rescheduling, all while utilizing specialized practice management software. The receptionist ensures a smooth check-in and check-out process, maintaining meticulous records and patient confidentiality in line with HIPAA regulations. Adept at handling a multi-line phone system, the receptionist directs calls, takes messages, and juggles administrative tasks such as filing and managing correspondence in both English and French. The position also involves assisting with billing, verifying insurance details, and processing co-payments. Importantly, the receptionist provides vital translation services for French-speaking patients, facilitating clear communication with healthcare providers. Candidates should be proficient in English and French, possess experience in a medical office setting, and have strong organizational skills along with a compassionate nature and a commitment to healthcare excellence.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

2+ years experience working as a Medical Receptionist or Admin

French and English Speaking

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.