Medspan Health Educator (Community Liaison Worker L IV), Correctional Health Services (8a-4p)

New York, New York


Employer: NYC Health Hospitals
Industry: MEDICAL CLINIC
Salary: Competitive
Job type: Full-Time

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. Visit us at nychhc.org and stay connected on facebook.com/nycHHC or Twitter@hhcnyc.

NYC Health + Hospitals/Correctional Health Services is one of the nation's leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation's largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City's criminal justice reform efforts.

Job Description

The Medspan program provides patient education and care coordination around HIV, hepatitis C, and associated conditions such as hepatitis B and sexually transmitted infections (STIs) that may place individuals at risk for HIV infection and complications. Medspan staff support treatment adherence, discharge planning and connection to care services, and they work very closely with infectious disease specialists and other interdisciplinary correctional health staff in all facilities.

Responsibilities:
  • Identify new HIV-positive patients using electronic health records, report manager, and other tracking tools to provide ongoing HIV education, medication adherence support, and re-entry/discharge/linkage to care support
  • Identify new hepatitis C-positive patients using electronic health records, report manager, and other tracking tools to provide hepatitis C education, medication adherence support, and re-entry/discharge/linkage to care support
  • Identify patients known to be living with HIV to support the continuation of antiretroviral medications, medication adherence, recommended screenings and immunizations, harm reduction counseling, and evaluation by HIV specialists
  • Provide education, harm reduction counseling, and medication adherence support for HIV pre-exposure prophylaxis (PrEP) and post-exposure prophylaxis (PEP) eligible patients
  • Provide education, harm reduction counseling, and medication adherence support for patients diagnosed with STIs or other conditions that place them at risk of HIV acquisition
  • Regularly review antiretroviral medication administration lists and patient labs to identify potential adherence challenges and provide ongoing adherence support and education
  • Regularly review hepatitis C medication administration lists and patient labs to identify potential adherence challenges and provide ongoing adherence support and education
  • Document all direct and indirect patient encounters in the electronic health records utilizing appropriate Medspan templates
  • Obtain HIPAA medical record release forms as necessary to support the continuation of medical care while in the jails and assist re-entry planning and linkage to care in the community
  • Work collaboratively with HIV and infectious disease specialists, discharge planning services, and other correctional health staff across all facilities
  • Regularly complete and update HIV and hepatitis C patient tracking databases
  • Participate in case conferences with the infectious disease service and other re-entry programs
  • Assist with research, analysis, patient tracking, and quality improvement and implementation efforts
  • Attend required trainings and continuing education


Departmental Preferences
  1. Passion for health equity and ensuring access to healthcare for underserved communities
  2. Experience working with populations living with HIV, hepatitis C, and other infectious diseases
  3. Experience working in a jail setting or with justice-involved individuals
  4. Experience with care coordination and re-entry planning for individuals experiencing incarceration
  5. Ability and desire to work with a diverse group of individuals - this includes the ability to communicate respectfully and effectively with patients, clinical staff, and Department of Corrections staff
  6. Problem-solving skills, creative thinking, and the ability to self-motivate and work independently
  7. A satisfactory equivalent combination of the above with the willingness and ability to learn and acquire new skills


Minimum Qualifications

  1. Five years of full-time experience in counseling, community work or community health activities in a government agency or community organization engaged in providing community services to the public, assisting members of the community in obtaining community services or maintaining liaison with schools, community organizations or other governmental agencies for the purpose of providing assistance and obtaining participation and support for implementation of community or public service programs; including one year in the supervision of persons performing duties as described above.
  2. A satisfactory equivalent. Study at an accredited college in sociology, psychology or other behavioral sciences may be substituted on a year-for-year basis for experience described in (1) above. However, all persons must have at least one year of full-time supervisory experience as described in (1) above.


If you wish to apply for this position, please apply online by clicking the "Apply Now" button or mail your resume, noting the above Job ID #, to:

NYC Health + Hospitals / Correctional Health Services
Talent Acquisition
Human Resources Department
55 Water Street, 18th Floor
New York, NY 10041
Attn: Talent Acquisition


If applying online, please include your cover letter in the same file attachment with your uploaded resume.

NYC Health and Hospitals offers a competitive benefits package that includes:
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Loan Forgiveness Programs for eligible employees
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • College tuition discounts and professional development opportunities
  • Multiple employee discounts programs

Created: 2024-04-23
Reference: 96909
Country: United States
State: New York
City: New York
ZIP: 10036


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