Job Description:
PURPOSE OF JOB :

The Behavioral Health Security Specialist works under the supervision of Lenape Valley Foundation Crisis Personnel, and provides services for patients, visitors, and staff at the Lenape Valley Crisis Center located at Doylestown Hospital. At all times the Behavioral Health Safety Specialist must display a professional, helpful, and positive demeanor when dealing with internal and external customers.

II. ESSENTIAL FUNCTIONS :

• Monitors the therapeutic environment to ensure the safety for patients, employees and visitors by performing safety/contraband/environmental checks.

• Demonstrates competence, as a member of the security response team when responding to agitated / violent behavior of an individual requiring verbal de-escalation and / or physical restraint.

• Operational System/Process, and Safety.

Job Qualifications:
QUALIFICATIONS :

• Education: High School diploma

• Experience: Minimum of three years (3) of relevant experience in:

- a healthcare or inpatient psychiatric setting or

- previous law enforcement/security experience

Experience in de-escalation and conflict resolution techniques highly preferred.

• Demonstrates appropriate telephone skills. Must have basic computer operating skills and perform other related duties as assigned. Must possess excellent communication, time management, and interpersonal skills.

• PHYSICAL AND SENSORY REQUIREMENTS: Individual must be able to meet established specific physical requirements of the job; sitting for up to 8 hours per day, 4 hours at a time; standing for up to 8 hours per day, 4 hours at a time; walking up to 8 hours/day, 4 hours at a time. Frequent handling and firm gripping in moving equipment. Occasional lifting, carrying, pushing, and walking of objects weighing in excess of 100 pounds with assistance if needed. Occasional stooping, bending, crouching, and reaching above shoulder level. Hearing as it relates to normal conversation. Seeing as it relates to general vision, color vision, and depth perception.

• POTENTIAL ON-THE-JOB RISKS: May be exposed to unpredictable, violent behavior, and/or psychological stress. Assault and battery-risk minimized by self-defense and de-escalation training. Punctures and lacerations of the skin Exposure to blood and body fluids Working in patient care areas; employees may have the potential exposure to patient with suspected or proven tuberculosis. Employee must have the ability to wear a particulate respirator and be fit-tested in compliance with current recommendations of the CDC or must provide physician documentation as to the inability to wear particulate respirator.

• Other Skills: Excellent interpersonal skills

Excellent communication skills

Problem-solving abilities

Represent SERVICE Values