Description: Job Summary:

Under general supervision, safely and responsibly drives the Southern Californias Mobile Health Vehicle to and from its home location to a wide variety of locations throughout the Region. Assumes responsibility for monitoring and ensuring maintenance and service needs are met of the vehicle. Performs proper set-up and breakdown of vehicle to service patients. Provides general reception, including answering the telephone, assisting patients in obtaining medical services, scheduling patients for medical appointments and collecting payments for services rendered.
Essential Responsibilities:

• Primary driver of (40ft) health vehicle. Vehicle pick up, delivery, set-up, tear down, including onboard generator, septic and power, any and all electronic equipment, such as computer, printer, fax, etc., returning vehicle to designated facility at end of event.


• Ensures proper/timely scheduled maintenance of vehicle, including tracking maintenance.


• Maintains and checks equipment for malfunction and/or damage.


• Assist with initial problem identification and solution under the direction of a higher level resource.


• Responsible for inventory of RV includes electronic assets, equipment, supplies and other items associated with the RV. Interacts with members/patients to schedule appointments.


• Greets members and provides reception services.


• Collects payment for services rendered.


• Answers and returns telephone calls and messages.


• Provide excellent customer service-patients, employers, staff.


• Prepare and process a variety of forms (i.e. AVS, off-work/ back to work, exchange of records).


• Works closely with clinical staff.


• Exhibits strong interpersonal skills.


• Stocks and supplies medical office materials (some lifting required, up to 75 lbs).


• Cleans and organizes vehicle (in-between scheduled EVS).


• Fills and empties water/waste tanks.


• Performs fundamental IT trouble-shooting.


• Travels within Southern California Region, including overnight stays.


• May perform other duties as required.


• SPECIAL JOB FEATURES: Starting and end times may vary. This person will be working Mobile Health Vehicle and will require routine travel to employer sites and community locations throughout southern California region. The position is usually 4 days a week, but could include weekends on occasion.

Basic Qualifications:

Experience

• Minimum one (1) year of recent experience in a customer service environment.

Education

• High school diploma.

License, Certification, Registration

• Class B CDL with Air Brake Endorsement (in the state where care is provided)

Additional Requirements:

• Knowledge of computer software applications.


• Knowledge of SCAL freeways.

Preferred Qualifications:

• Medical terminology Bilingual, English and Spanish


• Basic knowledge of computer hardware.

Notes:

• Must have flexible schedule


• Must be able to work registration/front desk


• Must be able to lift up to 35lbs


• Ca Drivers License in good standing and either Class A or Class B with Airbrake endorsement.

Primary Location: California,Downey,Downey Mobile Health Vehicle
Scheduled Weekly Hours: 1
Shift: Day
Workdays: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Working Hours Start: 07:00 AM
Working Hours End: 04:00 PM
Job Schedule: Call-in/On-Call
Job Type: Standard
Worker Location: Onsite
Employee Status: Regular
Employee Group/Union Affiliation: B01|SEIU|Local 399
Job Level: Individual Contributor
Department: Orchard MOB #D - Family Medicine-O/S Facilities - 0806
Pay Range: $27.65 - $30.62 / hour The ranges posted above reflect the location in the job posting. The salary range may vary if you reside in a different location or state than the location posted.
Travel: Yes, 75 % of the Time
On-site: Work location is on-site (KP designated office, medical office building or hospital). Worker location must align with Kaiser Permanente's Authorized States policy. At Kaiser Permanente, equity, inclusion and diversity are inextricably linked to our mission, and we aim to make it a part of everything we do. We know that having a diverse and inclusive workforce makes Kaiser Permanente a better place to receive health care, a more supportive partner in our communities we serve, and a more fulfilling place to work. Working at Kaiser Permanente means that you agree to and abide by our commitment to equity and our expectation that we all work together to create an inclusive work environment focused on a sense of belonging and wellbeing.

Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. Submit Interest

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