MWR Recreation Assistant (Community Recreation)

Summary

Performs a variety of duties in support of the Morale, Welfare, and Recreation (MWR) Community Recreation program that may include special events, recreation information/resources, command events, visiting ships or fleet support, community events, trips, tours, outings, party and picnic rental equipment, resale tickets, recreational green space management, bowling, Library, Liberty, grab-n-go, movies, and outdoor recreation.

This job is open to

• Military spouses
• The public
  
  U.S. Citizens, Nationals or those who owe allegiance to the U.S.
• Veterans

Clarification from the agency

Open to all sources.

Duties

- Provides customer service, information and support of Community Recreation programs and activities. Service to MWR customers includes, but is not limited to: checking patron eligibility to ensure authorized use of recreation facilities, resources and equipment, providing information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or prepackaged

retail items.

- Collects fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.

- Is accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.

- Assists in processing customer Internet registrations (i.e. Net Near You), initial log-ins and event registrations.

- Checks Community Recreation equipment and resources in and out, collects any applicable rental fees, inventories items and completes inspections upon return.

- Notifies supervisor or program lead if damage or loss has occurred.

- Ensures all rental or check-out forms are properly completed and reservation and checkout procedures are followed.

- Conducts inventory, maintains inventory controls and maintains equipment for proper accountability of program equipment and resources.

- Assists in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports.

- Provides recreation experiences related to leisure skill sets in the form of day and weekend trips.

- Assists in day-to-day administration of multiple programs to which assigned. Tasks include submission of event after-action reports, patronage data collection and entering program data.

- Performs inventory of various types of equipment, retail goods, supplies and items deemed to have cash value.

- Performs administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics.

- Assists with recruitment, training and scheduling of Community Recreation staff.

- Actively supports the command statement on adherence to EEO principles and policies.

- Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events.

- Performs entertainment and promotion scheduling.

- Assists in updating of electronic and multi-media support tools, as needed.

- Seeks ways to promote MWR facilities and events through outreach opportunities on base.

- Promotes use of recreational E-reading resources available through online MWR Library Program resources.

- Develops working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.

- Performs community outreach to assist in the development of contacts.

- Assists in the creation of professional proposals, execution of agreements and follow-up.

- Researches and provides information and referral for a variety of recreational opportunities for individuals/families on and off the base.

- Adheres to NAVMED P-5010 sanitation requirements.

- Initiates and follows up on maintenance trouble calls to get equipment/facility issues resolved.

- Provides support for Community Recreation event set up and break down.

- Performs other duties as assigned as they pertains to the duties of this position.

Requirements

Conditions of Employment

• Must meet Federal Employment suitability requirements and successful completion of background investigation. Background Investigations are conducted using fingerprint identification and completion of background inquiry forms.
• Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
• Work may require considerable physical exertion while instructing or guiding participants in a variety of activities.
• Work may require sitting, walking, long periods of standing, bending and lifting of moderate heavy items up to 40 pounds, occasionally required to lift heavier items.

Qualifications

- Combination of experience related to customer service and or recreation activity based

functions.

- Ability to organize, plan, administer special events and entertainment activities.

- Must be able to work independently, make sound decisions and have the ability to communicate effectively, both orally and in writing.

- Knowledge of the goals, principles, techniques and procedures used in organizing, planning and conducting leisure time activities.

- Knowledge of the Navy MWR mission and the entire scope of Community Recreation activities and their suitability for individuals, groups, ages and interests.

- Knowledge of the functions, procedures, and operations of recreation activities.

- Must have strong customer service skills.

- Ability to maintain records, compile and organize data for reports, and perform research on recreation topics for dissemination to customers.

- Ability to follow oral and written instructions.

- Knowledge of computers, office procedures and print production.

Education

N/A

Additional information

Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.

• Benefits
  
  Review our benefits

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

• Benefits
  
  Review our benefits
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  The following documents are required at the time of application:
  
  
  • Resume
  • Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
  
  
  NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
• How to Apply
  
  Applicants must apply online. Click the blue APPLY button at the top of this announcement to apply.
  
  Agency contact information
  
  Lauren Koch
  
  Email
  
  lauren.e.koch2.naf@us.navy.mil
  
  Address
  
  NAWS China Lake
  
  Bldg 00021 Blandy Ave
  
  China Lake, CA 93555
  
  US
  
  Next steps
  
  Applicants who do not meet the above requirements or submit all required forms may not be considered. Due to volume of applications received, applicants may not be notified of non-selection.
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request

Required Documents

The following documents are required at the time of application:

• Resume
• Proof of education/training/licensure: provide a copy of your awarded/conferred college transcript(s) and licensure as applicable
• If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
• If claiming Military Spouse Preference: provide a copy of the sponsor's Permanent Change of Station (PCS) orders and a marriage certificate at the time of application
• If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
• If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.

How to Apply

Applicants must apply online. Click the blue APPLY button at the top of this announcement to apply.

Agency contact information

Lauren Koch

Email

lauren.e.koch2.naf@us.navy.mil

Address

NAWS China Lake

Bldg 00021 Blandy Ave

China Lake, CA 93555

US

Next steps

Applicants who do not meet the above requirements or submit all required forms may not be considered. Due to volume of applications received, applicants may not be notified of non-selection.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request