National Accounts Business Analyst
Atlanta, Georgia
Employer: TK Elevator
Industry: Engineering & urban mobility
Salary: Competitive
Job type: Full-Time
The first 3 letters in workplace are Y-O-U!
TK Elevator is currently seeking an experienced National Accounts Business Analyst located in Atlanta, GA.
responsible for providing analytic and administrative support to the NA leadership team including - but not limited to - pricing, customer and consultant behavior, monthly portfolio movement and forecasting, bid coordination and support, market and resource segmentation, and critical customer reporting.
ESSENTIAL JOB FUNCTIONS:
EDUCATION & EXPERIENCE:
TK Elevator is currently seeking an experienced National Accounts Business Analyst located in Atlanta, GA.
responsible for providing analytic and administrative support to the NA leadership team including - but not limited to - pricing, customer and consultant behavior, monthly portfolio movement and forecasting, bid coordination and support, market and resource segmentation, and critical customer reporting.
ESSENTIAL JOB FUNCTIONS:
- Critical customer reporting including monthly/quarterly/semi-annual data to support contractual compliance and QBR/SABRs
- Monthly activity management reporting - portfolio movement (including NSG for National Accounts), forecasting, cancellation data, worst performing units, Account Manager performance data and rankings.
- Identify and enhance processes and tools to support internal (PBI) and customer (Work Order Systems) data integrity, reporting and integration for report-outs and compliance.
- Ensure accuracy of National Customer performance data including:
- NA size (units & value), profitability, streams (Service, Repair, Mod.), market segments
- Portfolio expiry profile
- Exposure triggers (expiration profile, worst performing contracts/units, NPS, critical customer contract compliance)
- Create and maintain SOP for large RFPs including bid milestones, data distribution and collation, approvals, field feedback loops, incorporation of analytics, standard objections and offerings (Digital, obsolescence, penalties, damages)
EDUCATION & EXPERIENCE:
- High school diploma or GED with 3+ years of experience in analytics, data management, or otherwise directly related to the duties and responsibilities specified.
- Demonstrable record of working collaboratively and creatively in tactical and strategic environment
- Proficient to advanced Microsoft Office skills, specifically Excel, to create, embed and navigate complex spreadsheets.
- Business analytics, including data mining and research, data visualization and warehousing.
- Ability to navigate internal and external performance portals, create dashboards and reports.
- Strong customer orientation.
- Deploy effective interpersonal and communication skills across all levels of NA team, verbally and in writing.
- Facilitate large scale project execution involving a multitude of stakeholders, documents and datasets.
- Experience and understanding of contractual language.
- Assess and make educated decisions based on data.
- Must be detail oriented and be able to prioritize
- Familiarity with navigating, populating and extracting data from customer operating portals.
Created: 2024-06-07
Reference: 885427
Country: United States
State: Georgia
City: Atlanta
ZIP: 30334
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