NCIS Field Computer Specialist " Top Secret clearance

Responsibilities for this Position
Location: USA CA San Diego - 3405 Welles St, Bldg 57, Ste 1 (CAC048)
Full Part/Time: Full time
Job Req: RQ181876

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Top Secret

Clearance Level Must Be Able to Obtain:
Top Secret/SCI

Suitability:

Public Trust/Other Required:
None

Job Family:
Systems Administration

Job Qualifications:

Skills:
Active Directory (AD), Help Desk Support, NextGen, Technical Support
Certifications:
Security+, CE - CompTIA-Security+ CE
Experience:
5 + years of related experience
US Citizenship Required:
Yes

Job Description:

Transform technology into opportunity as a Field Computer Specialist with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

Our work depends on a Field Computer Specialist joining our NCIS team in San Diego, CA.

The Naval Criminal Investigative Service (NCIS) is an organization of over 2,200 personnel of which 700 serve at HQ and the remaining staff serve at offices worldwide. NCIS is the Department of Navy (DON) component with primary responsibility for criminal investigation, law enforcement (LE), counter-terrorism (CT), counterintelligence (CI), and cyber matters. NCIS not only has primary responsibility for all criminal investigative, CI, CT, and cyber matters within the DON, but it also has exclusive investigative jurisdiction in non-combat matters involving actual, potential, or suspected criminal, terrorism, sabotage, espionage, and subversive activities.

HOW OUR FIELD COMPUTER SPECIALIST WILL MAKE AN IMPACT:

• Helps diagnose and resolve computer-related problems as requested by employees and contractors, either in person or by using remote control software for seven (7) sites
• Responsible for 7x24 day-to-day operations of mission critical systems and services
• Responds to telephone calls and email requests for technical support
• Assists with the disposal of IT equipment (DRMO)
• Analyzes, troubleshoots, resolves, and documents problems with business applications and hardware on all enclaves
• Performs Tier 1-3 functions and is expected to resolve or assist in resolving complex issues
• Assigns passwords and monitors use of resources
• Oversees system recovery mechanisms
• Leverages experience to provide input to improvements (People, Process, Tools, Technical)
• Exhibits the capability to resolve issues independently
• Coordinates, communicates, escalates required changes and major issues
• Brief Senior Leadership on all IT issues affecting the AOR
• Accurately documents all work, inventory, and system changes in ServiceNow

WHAT YOU'LL NEED TO SUCCEED (Required):

• Security Clearance Level: Active Top Secret
• Required Experience:
• 5+ years of IT support experience to include helpdesk, desktop, network, VTC and other end user tools
• Well-rounded general computer system, network administration, encryption devices, VTC, VoIP and user support experience is necessary
• Experience in troubleshooting network issues (router and switches, Microsoft servers and vSphere a plus
• Experience inBlackberry Enterprise support and solutions
• Experience with the NGEN IT infrastructure and enterprise class networks
• Ability to administer user accounts and device associations in Active Directory
• Must have prior experience with installation, operation, configuration, and maintenance of multiple types of business and end user-specific application software in a large government installation
• Required Certifications: Security+ CE
• Education: BS/BA Degree or an additional 4 years of work experience in lieu of degree.
• Location: Onsite at San Diego, CA
• Travel Requirement: 10%. Minimum of 4 visits per year at the following locations: Seal Beach CA; Port Hueneme CA; Ventura CA; China Lake CA; Monterey CA and Fallon NV.
• US Citizenship required

GDIT IS YOUR PLACE:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

#NCIScareers

The likely salary range for this position is $88,275 - $102,350. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Hybrid

Work Location:
USA CA San Diego

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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Back To Search Results GDIT supports and secures some of the most complex government, defense, and intelligence projects across the country.