If you are looking for an opportunity to advance your career and collaborate with experts in the IT industry, The Lone Wolf program offers dependable, secure, and high-quality VVD services to senior leaders within the DOD. Our team is dedicated to maintaining a high level of professionalism, managing risk, improving operations and maintenance, ensuring exceptional IT service quality, and preparing for future challenges. With primary operating locations in Warrenton, VA, San Antonio, TX and Colorado Springs, CO, the Lone Wolf program supports users around the globe.

Candidates are expected to have a strong work ethic and possess the ability to work as a critical member of a team in pursuit of mission objectives and in support of our customers. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful in this role, you'll be able to rapidly adapt and learn how to operate the front and back end of new products and processes.

Responsibilities:

• Manage the functionality and efficiency of a network operations center supporting IT infrastructure at multiple locations.
• Develop, track, revise, and monitor policies and standards for allocation related to the use of IT and computing resources as well as assure and sustain the integrity and security of network infrastructure.
• Assist end-users through email, phone, and remote assistance.
• Respond to requests and conduct, track, and report network systems and hardware accountability and materiel destruction.
• Provide remote assistance to IT fielding to include network configuration, troubleshooting, sub-netting, and circuit validation.
• Maintain written documentation of incidents and escalate issues to the appropriate level of support as required by documented policies and procedures.
• Configure VLANs, firewalls, switches, routers, and other networking technologies.
• Support Cisco Unified Communications suite of technologies to include VoIPs and telepresence.
• Provide advice and training to end-users, and guide and inform senior leadership.
• Maintain current knowledge of relevant technologies as assigned.
• Participate in special projects as required.

#divergent

• Must have active Top Secret clearance with SCI or SCI eligibility
• At least 5 years of relevant experience
• Must be a self-starter who can take senior-leader guidance and intent, and oversee the operations of independent and collaborative, assigned projects
• Must be DoD 8570.01-M compliant, IAT II (CCNA Security, CySA+, GICSP, GSEC, Security+, or SSCP)
• Must possess current CCNA certification
• Possess excellent verbal and written communication skills
• Able to perform shift work to include nights and weekends

Preferred:

• Demonstrated experience in analysis simulation environment, configuring and troubleshooting software/hardware enhancements, application deployments, and infrastructure upgrades in a dynamic information systems-hosting environment