Network Operations Team Lead

Responsibilities for this Position
Location: USA VA Falls Church - 3170 Fairview Park Drive (VAC466)
Full Part/Time: Full time
Job Req: RQ184175

Type of Requisition:
Regular

Clearance Level Must Currently Possess:
Secret

Clearance Level Must Be Able to Obtain:
Secret

Suitability:

Public Trust/Other Required:
None

Job Family:
Network Engineering

Job Qualifications:

Skills:
Analytical Thinking, Incident Resolution, Information Technology (IT) Infrastructure, Network Engineering, Network Operations
Certifications:
Cisco Networking Certificate - Cisco, Security+, CE - CompTIA - Security+ CE - CompTIA, CompTIA
Experience:
15 + years of related experience
US Citizenship Required:
Yes

Job Description:

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges.

GDIT is your place. Make it your own by discovering new ways to apply the latest technologies securely and expertly. Own your opportunity at GDIT and you'll be a meaningful part of improving how agencies operate. Our work depends on a Network Operation Team Lead joining our team to support the Guard Enterprise Cyber Operations Support (GECOS) program in Falls Church, VA.

This is an IT Service Management contract in support of the operation, modernization, expansion, and further evolution of the ARNG's global Information Technology (IT) services including networking, compute, storage, infrastructure, applications, hosting, and program management services. The GECOS program supports the ARNG enterprise IT infrastructure, its Wide Area Network (WAN), authentication and directory services, cybersecurity, application hosting, and associated services. GECOS uses ITIL best practices framework as the basis for IT Service Management (ITSM) model.

How a Network Operations Team Lead will make an impact:

• Oversee 15+ network engineering and architecture team to develop complex solutions to meet ARNG strategic projects and initiatives.
• Provide architecture and technology gap analysis and recommend solutions to improve the operations and security of the DoDIN-A(NG) and DoDIN-A(NG)-S enterprise.
• Manage workload to balance operational and project activities and priorities
• Develop, maintain, and report on CORA and ATO POAMs
• Support CORA coordination
• Maintain Life Cycle management plan and develop Bill of Materials (BOM) / cost estimates
• Develop and maintain standard operating procedures.
• Create and defend system change requests.
• Develop, maintain, and implement a proactive capacity planning model to support business decisions.
• Demonstrated experience supervising network engineers and technicians in the operations and maintenance of DoD networks.
• Review completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients.
• Evaluate new application, infrastructure, and cloud decisions in existing context of applications, infrastructure, standards, current business strategy and future business strategy.
• Determine system specifications, input/output processes, and working parameters for hardware/software compatibility.
• Provide guidance and work leadership to less-experienced IT staff and may have supervisory responsibilities.
• Serve as liaison with senior clients, participating in meetings to ensure client needs are met.
• Provides problem and incident resolution, including dealing with software and hardware vendor technical support.
• Performs daily system monitoring; verifies the integrity and availability of networking hardware, services, systems, and key processes; reviews system and application logs.
• Documents and conducts changes during ASI windows.
• Provides leadership in on-call troubleshooting and issue resolution as required.
• Develops and maintains installation and configuration procedures.
• Collaborate with the Security team to identify and remediate application and operating system vulnerabilities.
• Acts as a liaison with other groups to provide information sharing pertaining to the needs of the diverse set of computer users supported by the client.
• Maintains network integrity and connectivity while ensuring compliance with policies and maintains system backup and recovery capability.
• Coordinates the acquisition of hardware and software as well as subcontractor services as needed.
• Participate in Change Management process.
• Monitor and manage ticket queues and all work to ensure SLAs are met or exceeded.
• Provide input to Disaster Recovery/COOP plans and execution.
• Create and ensure network diagrams are current.

WHAT YOU'LL NEED TO SUCCEED:

Education/Equivalent Training Required:

• Bachelor's degree or 10+ years of relevant experience as a Network Administrator / Engineer and 5+ year experience managing a team of 5+ personnel
• Required Experience: 6+ years' experience Cisco and/or Palo Alto Routing, Switching, IDS/IPS, and Firewall technologies and managing team task / activities.

Required Technical Skills Requirements:

• Understanding of (BGP/OSPF), MPLS, Firewall and IDS/IPS policies, DISA STIGs, CCRI and ATP requirements.
• IT experience supporting large enterprise environment.

Additional Skills:

• Excellent problem solving, analytical, and decision-making capabilities, including understanding user requirements, troubleshooting technical issues, successfully resolving issues and challenges, and developing creative solutions for process improvement.
• Dependability, in that the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve.
• Must have customer service experience as this position will require candidate to engage with senior military and government leadership.
• Must be able to present your ideas clearly through briefings, meetings, and interaction with leadership of different skill sets.
• Must be able to provide training sessions as required.
• Must be able to engage with stakeholders to ensure tasks are progressing and meeting timelines.
• Experience with Hardware and Software lifecycle processes
• Excellent communication skills
• Excellent documentation skills
• Strong organizational and collaborative skills
• Strong teamwork and engagement as a project team member.
• Ability to assimilate information rapidly, motivated to self-study new requirements.
• Maintain current industry knowledge of relevant concepts, practices, and procedures.
• Ability to work under time constraints.
• Adapt to changes in requirements and new projects.
• Maintain and upgrade certifications.
• Other duties may be assigned, directed, or requested.

Certification Requirements:

• Must possess at interview the appropriate baseline certification(s) to achieve DoD 8570.01-M Information Assurance Technical (IAT) Level II compliance, such as CompTIA Security+ CE.
• Must possess at interview the appropriate Computing Environment (CE) certification(s) to achieve DoD 8570.01-M Information Assurance Technical (IAT) Level II compliance, such as CISCO, Palo Alto, etc. Candidate may have further discussions with the program's Enterprise Operation Manager for more details.
• When 8140 requirements are implemented on program/contract, employee will need to conform to 8140 certification standards.
• Maintain and upgrade certifications.

Security Clearance Level Requirements:

• Must have a minimum of an active Secret clearance at time of interview and candidate must maintain active clearance.

Location:

• Falls Church, Virginia
• Hours and days TBD upon hire.
• Three (3) days onsite with up to two (2) days telework. Onboarding/transition in period requires on-site support up to 60 days. GECOS work schedules are subject to change on direction by mission requirements from GDIT or USG leadership.

Travel:

• Up to 10%. Travel may include attending conferences up to two times annually and site visits as needed.

GDIT IS YOUR PLACE:
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays

The likely salary range for this position is $144,500 - $195,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Hybrid

Work Location:
USA VA Falls Church

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation's most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

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