Nurse Account Manager - South Bend, IN or Niles, MI Area

Description

Remedi SeniorCare is hiring a Nurse Account Manager!

We are seeking a talented Registered Nurse with experience in long term care to join us as a Nurse Account Manager.

Who we are:

At Remedi SeniorCare, we are dedicated to providing exceptional pharmacy services to long-term care facilities. Join our team dedicated to delivering life-saving medications to thousands of residents every day. Our innovative facility is equipped with cutting-edge technologies to ensure efficient and accurate service.

What we offer:

• Flexibility to make your own schedule
• No working on the weekends
• Mileage reimbursement
• Paid Time Off (for full time employees)
• Comprehensive Medical, Vision, and Dental Insurance
• Flexible Spending and Health Saving Accounts
• Life insurance/Long-and Short-term disability
• 401K plan
• Pet Insurance and more!

***Must be a RN with Long Term Care experience to be considered for this role***

What you will do:

As a Nurse Account Manager, you will be responsible for customer service activities for a group of client facilities near Grand Rapids and Lansing Michigan.

Responsibilities

• Visits assigned facilities monthly.
• Responsible for customer service activities; complain investigation and resolution in concert with direct supervisor, consultant pharmacist, Quality Department, internal staff, and corporate staff.
• Completes and submits progress reports promptly. When appropriate calls into or e-mails Quality to have the Progress Report initiated.
• Establishes positive relationships with facility administrator, nursing director, and nurse managers
• Informs facilities of new pharmacy procedures, processes and forms. Distributes new materials as directed. Assists with special projects as assigned
• In-services facility staff to pharmacy issues when necessary. Provides one-on-one instruction to staff nurses as appropriate
• Performs medication storage audits, medication administration audits, Quality Assurance Reviews and other audits as requested
• Assists consultant pharmacist with drug diversion investigations
• Assists facilities with the implementation of technology products such as My Remedi, or other programs developed by the pharmacy and made available to its customers
• Assists new facilities with transition activities, in-servicing, cart set up, emergency supply set up, etc. as directed.

What you will bring:

• Associate or Bachelor's Degree
• Registered Nurse with experience in Long-term care required
• Exhibits ability to communicate verbally and in writing with good English language skills
• Exceptional organizational skills, able to self-direct activities and prioritize responsibilities
• Ability to teach adults
• Excellent verbal and written communication skills, good social skills
• Ability to work under pressure and meet deadlines
• Valid Driver's License with a good driving record
• Must maintain ability to travel up to 300 miles per workday sometimes it is more (not the norm)

Remedi SeniorCare is one of the nation's TOP FIVE long term care pharmacies. We offer nursing homes and assisted-living facilities everything they need to provide better care to their residents by delivering highly responsive pharmacy solutions.