Office Assistant I - OSME

Erie, Pennsylvania

Employer: UPMC Senior Communities
Industry: Hospital
Salary: Competitive
Job type: Full-Time
UPMC welcomes your application to join our team as an Office Assistant I! This full-time role offers dayshift hours, with some travel required. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:
  • Verify and update necessary information and records in both the medical record and computerized scheduling systems.
  • Schedule, coordinate, and reschedule patient appointments, and relay messages to staff and providers as needed.
  • Greet and register patients promptly and courteously; provide instructions and inform the appropriate department or person of their arrival.
  • Maintain a clean and organized waiting area, including beverage stations and reading materials.
  • Prepare patient charts for upcoming appointments to ensure readiness.
  • Answer phones, screen calls, take messages, and provide information to callers.
  • Keep physician schedules up-to-date, ensuring accurate patient scheduling and appointment confirmations.
  • Complete paperwork such as encounter forms and referrals, and use the computer system for generating billing information.
  • Address patient inquiries about appointments and testing while adhering to all UPMC Health System policies and maintaining strict confidentiality.
  • Utilize the automated financial management system for scheduling, information verification, entering charges, and handling co-payment collections and reconciliations.


Qualifications:

Required:
  • High school diploma or GED
  • 1 year work experience, preferably in a medical office setting

Preferred:
  • Knowledge of medical terminology
  • Word processing and computer experience

Licensure, Certifications, and Clearances:
  • Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran
Created: 2024-09-20
Reference: 6260753208
Country: United States
State: Pennsylvania
City: Erie
ZIP: 16546

About UPMC Senior Communities

Founded in: 1893
Number of Employees: 110000

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