Office Assistant
Sugar Land, Texas
Overview
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
Under general supervision, performs front office processes associated with patient check-in, check-out, scheduling, referrals, and electronic medical records. Administers and supports the clinic's billing, and insurance functions, in accordance with internal standards and procedures, and regulatory requirements.
1. Perform patient check-in at the time of visit; interviews patients and completes all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance.
2. Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system.
3. Perform patient check-out including pricing services, coding of procedures performed, and diagnosis on charge, to accurately support the need and documentation for each service.
4. Collect patient responsibility payments, and answer routine patient insurance and billing inquiries.
5. Answer phone calls, confirm next day appointments, ensure insurance coverage, and alert patients as to what
documentation is needed, including details associated with time-of-service payment schedules.
6. Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers.
7. Coordinate scheduling with that of the practitioners' schedules to ensure proper coverage of patient appointmentsand out-of-office calls.
8. Retrieve, file, and maintain charts and medical record documentation according to office protocol; coordinate copies of medical documentation with physician charges to support billing to third-party payers.
9. Manage the flow of interdepartmental, outgoing, and incoming mail.
10. Communicate requests and provide medical information to and from patient care providers in strict accordance with HIPPA and all policies and procedures.
11. Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
12. Perform other duties as assigned.
Qualifications
Required Education and Experience
* High school diploma or equivalent required.
* 2 years related experience in a healthcare environment required.
Required Minimum Knowledge, Skills, Abilities and Training
* Demonstrate proficient with Microsoft Office software.
* Knowledge of the content, and application of HIPAA, federal and state regulatory requirements.
* Demonstrate the understanding of clinic procedures and regulatory requirements.
* Demonstrate the understanding of health insurance authorization/billing requirements, including medical coding.
* Ability to file and maintain patient records and reports in the Electronic Medical Records system.
* Must be detail oriented and possess excellent organizational and time management skills.
* Must possess strong customer service and communication skills.
* Possess a strong work ethic and a high level of professionalism.
* A team player who handles multiple projects simultaneously in a fast paced environment.
CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our communities need caring and our families need protection. With our combined resources CommonSpirit is committed to building healthy communities advocating for those who are poor and vulnerable and innovating how and where healing can happen both inside our hospitals and out in the community.
Responsibilities
Under general supervision, performs front office processes associated with patient check-in, check-out, scheduling, referrals, and electronic medical records. Administers and supports the clinic's billing, and insurance functions, in accordance with internal standards and procedures, and regulatory requirements.
1. Perform patient check-in at the time of visit; interviews patients and completes all paperwork necessary to ensure the admitting process is efficient, and all clinic and regulatory policies are in compliance.
2. Copy/scan patient medical records, benefit/insurance information, and related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record system.
3. Perform patient check-out including pricing services, coding of procedures performed, and diagnosis on charge, to accurately support the need and documentation for each service.
4. Collect patient responsibility payments, and answer routine patient insurance and billing inquiries.
5. Answer phone calls, confirm next day appointments, ensure insurance coverage, and alert patients as to what
documentation is needed, including details associated with time-of-service payment schedules.
6. Gather, verify, and process referrals, authorizations, and pre-certifications by working closely with physician(s), patients, and payers.
7. Coordinate scheduling with that of the practitioners' schedules to ensure proper coverage of patient appointmentsand out-of-office calls.
8. Retrieve, file, and maintain charts and medical record documentation according to office protocol; coordinate copies of medical documentation with physician charges to support billing to third-party payers.
9. Manage the flow of interdepartmental, outgoing, and incoming mail.
10. Communicate requests and provide medical information to and from patient care providers in strict accordance with HIPPA and all policies and procedures.
11. Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
12. Perform other duties as assigned.
Qualifications
Required Education and Experience
* High school diploma or equivalent required.
* 2 years related experience in a healthcare environment required.
Required Minimum Knowledge, Skills, Abilities and Training
* Demonstrate proficient with Microsoft Office software.
* Knowledge of the content, and application of HIPAA, federal and state regulatory requirements.
* Demonstrate the understanding of clinic procedures and regulatory requirements.
* Demonstrate the understanding of health insurance authorization/billing requirements, including medical coding.
* Ability to file and maintain patient records and reports in the Electronic Medical Records system.
* Must be detail oriented and possess excellent organizational and time management skills.
* Must possess strong customer service and communication skills.
* Possess a strong work ethic and a high level of professionalism.
* A team player who handles multiple projects simultaneously in a fast paced environment.
Created: 2024-05-07
Reference: 2023-331002
Country: United States
State: Texas
City: Sugar Land
ZIP: 77498
About CommonSpirit Health
Founded in: 2019
Number of Employees: 150000
Website: https://www.commonspirit.org/
Career site: https://www.commonspirit.careers/
Similar jobs:
-
Certified Medical Office Assistant - Sub-Specialty Oncology Clinic - Simmons Cancer Center
UT Southwestern Medical Center in Dallas, Texas -
Front Office Assistant - Medical Center
Oncology Consultants in 2130 W. Holcombe Blvd, Texas -
Office Assistant
CommonSpirit Health in The Woodlands, Texas -
Front Office Assistant - Southwest
Oncology Consultants in 7789 Southwest Freeway Ste. 460 HOUSTON, Texas -
Office Assistant
The Reynolds and Reynolds Company in College Station, Texas -
Dental Office Assistant - Business Assistant
AMERICAN DENTAL PARTNERS in San Antonio, Texas -
Receptionist/Office Assistant
UHS in Houston, Texas -
Secretary Management Assistant, GS 9, El Paso Field Office (FBI Employees Only)
FBI in El Paso, Texas💸 $59966.00 per year -
TPWD - Administrative Assistant IV (Office Manager)
CAPPS in Fort Davis, Texas -
Dental Front Office Assistant
AMERICAN DENTAL PARTNERS in West Lake Hills, Texas -
Medical Support Assistant (Office Automation)
Military Treatment Facilities under DHA in Fort Sam Houston, Texas -
Human Resources Assistant (Military/Office Automation)
U.S. Army Medical Command in Fort Cavazos, Texas -
THC - Office Manager (Administrative Assistant III) 24-1400-73
CAPPS in Sabine Pass, Texas -
Graduate Assistant (Office) Electrical & Computer Engineering
The University of Texas Rio Grande Valley in Edinburg, Texas -
Dental Front Office Assistant
AMERICAN DENTAL PARTNERS in Austin, Texas -
Supervisory Medical Support Assistant (Office Automation)
Military Treatment Facilities under DHA in Fort Sam Houston, Texas -
Certified Medical Office Assistant Wound Care Clinic
UT Southwestern Medical Center in Dallas, Texas -
Office Assistant (Part-time)- Staff Pool
Houston Community College in Houston, Texas -
Assistant Front Office Manager
Hyatt Hotels Corporation in Frisco, Texas -
Medical Support Assistant (Office Automation)
Military Treatment Facilities under DHA in El Paso, Texas