Office Services Specialist - BRHD (Nelson County)

Title: Office Services Specialist - BRHD (Nelson County)

State Role Title: Administrative and Office Specialist II

Hiring Range: $37,080 - $42,472

Pay Band: 2

Agency: Virginia Department of Health

Location:BLUE RIDGE-NELSON

Agency Website:www.vdh.virginia.gov/blue-ridge

Recruitment Type: General Public - G

Job Duties

Blue Ridge Health District (BRHD) is seeking to hire an Office Services Specialist to join our team. BRHD is one of 35 health districts under the Virginia Department of Health, serving the counties of Albemarle, Fluvanna, Greene, Louisa, and Nelson, and the city of Charlottesville. Serving the approximately 250,000 residents of our district, we are committed to advancing the health equity of our citizens and staff. This position will be located at our Nelson County Health Department.

Utilizing established policies and procedures, provides program and office support to a work unit including general office and administrative support. Characteristic duties may include routine office and administrative responsibilities, scheduling meetings, data entry, routine transactions, preparing correspondence, maintaining records, ordering supplies, and answering questions regarding program services offered. The incumbent typically serves as the first point of contact for a program or work unit and directs inquiries to the appropriate office, division, or resource, and explains established procedures and practices. May be responsible for maintaining timesheets and entering time/leave into timekeeping/payroll system for assigned program area.

This position performs administrative tasks, requiring interpretation and judgment in applying policies and procedures to respond to citizen and staff inquiries in support of the Environmental Health program. Accepts and processes multiple types of applications ensuring accuracy and compliance with regulations. Schedules site visits, determines fees and writes receipts. Researches properties and compiles historical data. In support of the Vital Statistics Program, is the Deputy Registrar who serves as point of contact for program information assisting internal and external customers. Reviews death certificates for accuracy. Provides office support and assistance to the EH Specialists, other staff and other programs as assigned to include secretarial duties.

The Virginia Department of Health offers 12 paid holidays, medical, dental, vision and life insurance, retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick, family/personal, and annual leave.

Minimum Qualifications

• Knowledge of office principles and practices
• Working knowledge of work processing and spreadsheet software applications
• Ability to interpret and follow established procedures and guidelines
• Ability to communicate effectively with internal and external customers, verbally and in writing
• Considerable skill in the operation of standard office equipment

Additional Considerations

• Experience in office setting specific to program area; experience working in a clinical setting to include registration & determine eligibility; verify insurances, and schedule appointments.
• Experience in preparing and processing deposits; experience in collecting payments, reconcile cash and receipts
• Skilled in Microsoft Office Suite.
• Experience working with the public.
• Bilingual in Spanish/English.
  

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed, mailed, or e-mailed applications will not be considered. Applications will be accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position.

Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Service's Child Abuse and Neglect Central Registry check, U.S. HHS IG Exclusion List check, employment reference check, and E-Verify. Other financial, credit, driving, or other background checks or completion of Statement of Economic Interests may be required for certain positions.

It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture, hair type, and protective hairstyles such as braids, locks and twists); sex; color; national origin; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy, childbirth, or related medical conditions. VDH employees have a shared Code of Ethics, which can be found in the bottom banner of our website: www.vdh.virginia.gov

As a V3 (Virginia Values Veterans) employer, VDH welcomes Veterans to apply!

Supplemental Questions: You may be required to respond to position-specific questions at the end of this application. This information will help us evaluate your credentials and qualifications for the job. Failure to respond to any questions may disqualify you from further consideration.

Contact Information

Name: Tammy Richardson / Richard Bolden

Phone: 434-422-4556 / 434-972-6271

Email: Tammy.Richardson@vdh.virginia.gov / Richard.Bolden@vdh.virginia.gov

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.