Operations Manager - Health Program Manager

Job Details

Working Title: Operations Manager
Job Class: Health Program Manager
Agency: Health Department

• Job ID: 80164
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 09/17/2024
• Closing Date: 10/07/2024
• Hiring Agency/Seniority Unit: Minnesota Department of Health
• Division/Unit: Health Regulation / State Operations
• Work Shift/Work Hours: Day Shift / 8:00am - 4:30pm
• Days of Work: Monday - Friday
• Travel Required: Yes - Up to 25% of the time
• Salary Range: $43.38 - $62.41 / hourly; $90,577 - $130,312 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 220 - Managerial Plan
• FLSA Status: Exempt - Executive
• Designated in Connect 700 Program for Applicants with Disabilities : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

Job Summary

Join the mission driven team in the Health Regulation Division committed to protecting the health and safety of Minnesotans by monitoring compliance with many of the laws and rules designed to protect them.

The Operations Manager oversees a team responsible for ensuring compliance with statewide licensing, registration, and federal certification requirements for state and federal care facilities and providers regulated by the Health Regulation Division. This role supports division leaders in directing and supervising major statewide health programs by guiding supervisors to enhance care and improve operational and administrative practices in both state and federal health care facilities.

The Operations Manager will use judgment to interpret and implement program policies and procedures, while working collaboratively with the Evaluation and Rapid Response teams to address and resolve issues effectively.

This position will also act as a technical expert in managing licenses, certifications and registrations, as well as enforcing regulations affecting health facilities, clients and providers in Minnesota. The role involves preparing and evaluating state and federal regulations, and helping providers and other stakeholders understand and apply these regulations to effectively meet the needs of both health service providers and consumers throughout Minnesota.

This position is eligible for telework to applicants who reside in Minnesota, Wisconsin, Iowa, North Dakota or South Dakota. Telework eligibility is based on the business needs of the unit and is at supervisory discretion. Commuting to the St. Paul office location for occasional in-person meetings is expected.

Position location will be determined by the top candidate and will be based out of one of the following MDH district office locations: St. Paul, St. Cloud, Duluth, Rochester, Mankato, Marshall, Bemidji, Fergus Falls.

Qualifications

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Four (4) years* of experience in a public health, healthcare or human services program that must include the following:

• Enforcement or administration of licensing, certification or registration activities
• Coaching, mentoring, developing and/or leading staff while building relationships

AND

Demonstrated leadership experience that may include any of the following:

• Experience as a manager, supervisor, lead worker, team lead, or project lead;
• Completion of a State of Minnesota leadership program such as Emerging Leaders Institute (ELI) or Senior Leadership Institute (SLI);
• Completion of a similar or equivalent leadership development program through another organization;
• A paid or unpaid position leading a program or chairing a committee that includes at least one year of identifying issues, goals and strategic actions and 100+ hours per year time commitment.

*Substitute a Master's degree in Public Health, Public Administration, Health Care Administration, Nursing, Juris Doctor or closely related field for 18 months of experience.

Additional qualifications to be assessed in interview:

• Knowledge of local and State health care regulations.
• Ability to plan, organize, and direct technical and administrative activities of staff and partners.
• Human relation skills sufficient to work effectively with a diverse team in a variety of complex and difficult situations.
• Communication skills sufficient to effectively convey complex information to diverse audiences, foster collaborative relationships and provide clear, actionable feedback.

Preferred Qualifications

• Supervisory experience in a public health program or health care environment, applying state and federal statutes, rules and regulations.
• Experience in Minnesota long term care regulation including statutory rules and processes.
• Experience with clinical and healthcare survey and investigation regulations.
• Experience in developing and administering state or federal government policy.

Additional Requirements

This position requires successful completion of a background check and employment reference check.

Application Details

How to Apply

Select "Apply for Job" at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us . For additional information about the application process, go to http://www.mn.gov/careers .

Contact

If you have questions about this position, contact Lisa Jacques at lisa.jacques@state.mn.us or 651-201-5788 .

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Lisa Jacques at lisa.jacques@state.mn.us .

If you are an individual with a disability and need an accommodation for an interview, you may contact the Department of Health ADA Coordinator at health.hr.ada@state.mn.us .

About Health Department

Come work for one of the best public health systems in the nation and you will contribute to our mission to protect, maintain and improve the health of all Minnesotans. We are working hard to achieve our vision for health equity in Minnesota, where all communities are thriving, and all people have what they need to be healthy. Our collaborative, mission-driven work environment is a major factor in promoting a high level of employee health awareness, employee longevity and job satisfaction.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
  • Fertility care, including IVF
  • Diabetes care
  • Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov )

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

APPLICANTS WITH DISABILITIES

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.