Operations Manager

Cincinnati, OH

Description
In Home Delivery Operations Manager

The Operations Manager helps to manage the success of our operation in a high-volume home delivery environment. Due to the unique challenges of the industry, it is essential that applicants possess the skills necessary for success in performance-based environments that focus on client service, urgency, and continuous improvement. The Operations Manager reports directly to the Operations Contract Manager.

Key Responsibilities

• Client Service
• Execute Client contract requirements
• Develop and maintain effective Client relationships through constant communication
• Operate within the agreed budget (P&L) for the location
• Billing/Data Entry
• Constant training and recruitment to better the delivery staff
• Manage the day to day delivery objectives to 100% compliance of goals set forth

Requirements
Valid Class C License a plus.

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