Operations Manager - Network and Systems Management

OverviewWork Where it MattersTuvli, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.At Tuvli, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.For our shareholders , Tuvli provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.For our government customers , Tuvli ensures that solutions are strictly aligned with agency processes and desired program outcomes while delivering the best value for technology investments.As a Tuvli employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.Job Summary:Tuvli is looking for an Operations Manager - Network and Systems Management to work in Washington, DC. To join our team of outstanding professionals, apply today!ResponsibilitiesJob Responsibilities:

• Serve as the central point of contact for any contractual issues.
• Ensure the stable operation and efficient performance of the client's enterprise networks and programs, monitoring and managing all aspects of the programs to ensure they meet performance metrics set by the customer.
• Provide leadership, Project and activity planning, coordination, and day-to-day direction as needed to complete the assigned mission of the program, produce the required deliverables, and meet the relevant program milestones.
• Manage multiple IT group/teams/managers to include network, system administration, system security, Tier1/2 Help Desk with teams ranging in size from 5-15 team members.
• Analyze current business practices to identify areas for process improvement and create project management templates to assist in data gathering and research.
• Provide management oversight of all other contract employees.
• Foster a collaborative environment within the organization.
• Work directly with the client's program manager and develop an outstanding customer relationship.
• Assess the various groups within the branch and manage a continuous feedback loop for ongoing improvement within the organization.
• Recommend risk mitigation strategies.
• Develop and maintain the staffing plan by performing recruiting and interviewing for new contract personnel.
• Available after hours to assist teams with escalated production issues.
• Other duties as assigned.

QualificationsMinimum Qualifications:

• A degree in the field of computer science or other IT related discipline is preferred.
• Certified Project Management Professional (PMP).
• Ten years of technical security, information technology, and managerial experience.
• Solid working knowledge of information technology, technical security systems such as CCTV, alarms, and access control, and Diplomatic Security standards is preferred.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Must be able to work independently with little to no oversight.
• Top Secret preferred, minimum interim DoD Secret clearance to start with eligibility to upgrade to Top Secret.

Posted Salary Range$135K to $145KBenefits InformationRegular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).Job: Information TechnologyTravel: NoneOrganization: TuvliClearance: TSWork Type: HybridRemote: NoReqID: 2024-12811