Operations Support

Baltimore, Maryland

Employer: Compunnel
Industry: 
Salary: Competitive
Job type: Part-Time
Job Summary:
The Operations Support provides essential administrative and operational support to ensure efficient workflows within the organization. This role involves processing documents, assisting client service associates, and maintaining effective communication with clients.

Key Responsibilities:
  • Document Processing:
    • Process incoming and outgoing paperwork, including mail and facsimiles.
    • Check inbound client documents for accuracy and notate all account activities.
  • Client Support:
    • Support client service associates and operational personnel in their daily tasks.
    • Make outbound contact with clients, both in writing and verbally, regarding paperwork and account inquiries.
  • Account Management:
    • Submit accurate forms for final processing to the service center.
    • Maintain detailed records of client interactions and document submissions.

Qualifications:
  • Education:
    • Bachelor’s degree preferred, but not required.
  • Experience:
    • Familiarity with the financial services field is a plus.
  • Skills:
    • Strong written and verbal communication skills.
    • Excellent attention to detail and problem-solving abilities.
    • Proficiency in Microsoft Office Suite (especially MS Word) and database input.
    • Ability to define and prioritize project activities, with follow-up on project progress.
    • Must be able to learn quickly and manage multiple detailed tasks simultaneously.
    • Strong flexibility in handling assigned duties and challenges.

Top Skills:
  • Strong written and verbal communication.
  • Excellent attention to detail when analyzing or interpreting data.
  • Ability to comprehend, reason, and process complex data.
  • Skills in breaking down problems into manageable parts.
  • Proficiency in asking appropriate questions to validate data and support comprehensive analysis.
  • Ability to escalate issues effectively while suggesting risk reduction strategies.
  • Active listening skills, including the ability to ask exploratory questions and paraphrase for clarity.

Physical Requirements:
  • Ability to sit for extended periods and work in an office environment.
  • Some positions may require light lifting or occasional travel.

Work Environment:
  • This position typically operates in an office setting. Flexibility for occasional overtime or weekend work may be required based on operational needs.


Education: Bachelors Degree
Created: 2024-10-04
Reference: BARDC5133336
Country: United States
State: Maryland
City: Baltimore
ZIP: 21218

Similar jobs: